Automotive Service Assistant - Full-Time

Job description

Join our dynamic automotive team as an Automotive Service Assistant, where your enthusiasm and mechanical aptitude will drive exceptional customer experiences. In this energetic role, you will support the service team and manage various aspects of vehicle maintenance and repair processes. Your proactive approach will ensure smooth operations, enhance customer satisfaction, and contribute to the overall success of our dealership. This position offers a fantastic opportunity to develop your automotive knowledge while working in a fast-paced, team-oriented environment. This role is ideal for motivated individuals eager to grow their automotive expertise while delivering outstanding service. We value energetic team players who are passionate about cars and customer satisfaction!

Responsibilities Include:

• Cashiering
• Ensuring customer satisfaction and following up with CSI
• Tracking the loaner fleet
• Setting service appointments
• Answering phones
• Coordinate vehicle drop-offs and pickups, ensuring a seamless customer experience from arrival to departure
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Qualifications:

• High school diploma or equivalent preferred
• Ability to read and comprehend instructions and information
• Valid Driver's License
• Professional Appearance
• Excellent Communication Skills
• CDK/ADP experience a plus
• All applicants must demonstrate the ability to pass the Pre-Employment Background Screening and MVR

Benefits:

• Medical
• Dental
• Vision
• Paid Time Off
• 401(k) Retirement Plan / 401(k) matching
• Employee discount

Grieco Automotive Group is an Equal Opportunity Employer and a Drug-Free Workplace