Automotive Service Advisor

Straub Automotive

  • Triadelphia, West Virginia
  • 14 days ago

    Highlights

    This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences. At Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do.

    Numbers & Facts

    LocationTriadelphia, West Virginia

    Description

    Service AdvisorStraub Automotive – Ohio Valley

    At Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do.

    We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.

    Why Straub?

    • Employee Perks – Flexible schedule options. Overtime opportunities. Employee vehicle purchase program.  Employee Appreciation Month and much more!
    • Family-Owned & Award-Winning – Three generations strong! Winner of the 2026 TIME Dealer of the Year; Honda's President's Award, JD Power's Dealer of Excellence Award; Hyundai's Board of Excellence Award; Nissan's Award of Excellence and numerous others.#1 Honda store in WV!
    • Full Benefits Package – Health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays.
    • Training & Growth – Training to build your skills and your career.
    • Strong Leadership – Managers who know the business and support their employees.
    • Fun, Supportive Team – A place where people enjoy coming to work.

    What You'll Do

    • Point of Contact - Connection between customers and technicians.
    • Advising - Build trust by advising customers on vehicle service and maintenance.
    • Scheduling - Manage appointments and document vehicle concerns.
    • Communication - Resolve customer questions and concerns professionally.
    • Documentation - Maintain accurate service records.

    What We're Looking For

    • Skills - Great communication! Organized. Problem-solver. Commonsense. Positive mindset. Driven. Mechanical understanding. Upbeat attitude!
    • Technology - Strong comfort with using computer systems. 
    • Driving Record – Valid driver's license with a clean driving record.
    • Education – High school diploma or equivalent.
    • Availability – Ability to work Saturdays.

    Apply TodayIf you're ready to work in a growing organization with lots of opportunities, apply now!

    Straub Automotive is an Equal Opportunity Employer.

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