Automotive Service Advisor

Keeler Motor Car Company

Norwalk, CT

JOB DETAILS
LOCATION
Norwalk, CT
POSTED
27 days ago

Service Advisor – Genesis of Ridgefield

Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.

The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.

What You’ll Do

  • Serve as the primary point of contact for service clients from check-in through vehicle delivery
  • Build and maintain long-term client relationships through proactive communication and personalized service
  • Clearly explain recommended maintenance and repairs in a consultative, transparent manner
  • Coordinate with technicians and service leadership to ensure accurate and timely repairs
  • Utilize CDK and CRM tools to manage repair orders, updates, and follow-up

What We’re Looking For

  • Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred
  • Strong communication, organization, and multitasking skills
  • Self-motivated with a customer-first mindset
  • Valid driver’s license

Why Join Keeler?

  • Competitive base pay plus commission and performance bonuses
  • Clear career growth opportunities within a rapidly expanding organization
  • Backed by Keeler Automotive Group’s proven systems, leadership, and 50+ years of industry excellence
  • Comprehensive benefits package including Medical, Dental, Vision, Paid Holidays & PTO, and 401(k) with company match

#IND3

About the Company

K

Keeler Motor Car Company