Automotive Service Advisor

Keeler Motor Car Company

  • Norwalk, CT
  • 30+ days ago

    Highlights

    The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred.

    Numbers & Facts

    LocationNorwalk, CT

    Description

    Service Advisor – Genesis of Ridgefield

    Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.

    The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.

    What You’ll Do

    • Serve as the primary point of contact for service clients from check-in through vehicle delivery
    • Build and maintain long-term client relationships through proactive communication and personalized service
    • Clearly explain recommended maintenance and repairs in a consultative, transparent manner
    • Coordinate with technicians and service leadership to ensure accurate and timely repairs
    • Utilize CDK and CRM tools to manage repair orders, updates, and follow-up

    What We’re Looking For

    • Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred
    • Strong communication, organization, and multitasking skills
    • Self-motivated with a customer-first mindset
    • Valid driver’s license

    Why Join Keeler?

    • Competitive base pay plus commission and performance bonuses
    • Clear career growth opportunities within a rapidly expanding organization
    • Backed by Keeler Automotive Group’s proven systems, leadership, and 50+ years of industry excellence
    • Comprehensive benefits package including Medical, Dental, Vision, Paid Holidays & PTO, and 401(k) with company match

    #IND3

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