Automotive Service Advisor

Nucar Southern New England

  • North Kingstown, RI
  • 12 days ago
  • Full-time

Highlights

Responsibilities include:Greet customers and provide an exceptional service experienceSchedule service appointments and prepare repair ordersListen to customer concerns and accurately document vehicle needsReview recommended maintenance and repairs with customersProvide clear estimates and keep customers updated throughout the repair processCommunicate with technicians to ensure repairs are completed accurately and on timeReview completed work and invoices with customersFollow up with customers to ensure satisfactionBuild long-term customer relationships and promote customer retentionMaintain accurate records and follow dealership processes and manufacturer guidelinesWhat We're Looking ForPrevious automotive service advisor experience preferredDealership experience is a plusExcellent customer service and communication skillsStrong organizational and time-management abilitiesAbility to multitask in a busy, fast-paced environmentComfortable using dealership computer systems and technologyProfessional, positive, team-oriented attitudeValid driver's license and acceptable driving recordWhy Join Nucar? If you have strong communication skills, enjoy working with people, and thrive in a fast-paced dealership environment, we want to hear from you!

Numbers & Facts

LocationNorth Kingstown, RI
Job TypeFull-time

Description

Nucar Hyundai of North Kingstown is Hiring!We are looking for an energetic, customer-focused Automotive Service Advisor to join our growing team. If you have strong communication skills, enjoy working with people, and thrive in a fast-paced dealership environment, we want to hear from you!What You'll DoAs a Service Advisor, you'll be the primary connection between our customers and our service technicians. Responsibilities include:Greet customers and provide an exceptional service experienceSchedule service appointments and prepare repair ordersListen to customer concerns and accurately document vehicle needsReview recommended maintenance and repairs with customersProvide clear estimates and keep customers updated throughout the repair processCommunicate with technicians to ensure repairs are completed accurately and on timeReview completed work and invoices with customersFollow up with customers to ensure satisfactionBuild long-term customer relationships and promote customer retentionMaintain accurate records and follow dealership processes and manufacturer guidelinesWhat We're Looking ForPrevious automotive service advisor experience preferredDealership experience is a plusExcellent customer service and communication skillsStrong organizational and time-management abilitiesAbility to multitask in a busy, fast-paced environmentComfortable using dealership computer systems and technologyProfessional, positive, team-oriented attitudeValid driver's license and acceptable driving recordWhy Join Nucar?At Nucar Automotive Group, we believe our employees are the key to delivering an outstanding customer experience. We offer a supportive team environment, opportunities for advancement, and a comprehensive benefits package that includes:Medical, Dental & Vision InsuranceCompany-Paid Life InsuranceShort- and Long-Term DisabilityPaid Vacation & Holidays401(k) with Company ContributionEmployee DiscountsTraining and Career Advancement OpportunitiesReady to take the next step in your automotive career?Join the Nucar team and build your career with a growing automotive organization. Apply today!Nucar Automotive Group is an Equal Opportunity Employer.

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