Mazda of New Rochelleis seeking to hire an experiencedAutomotive Service Advisor to advise our customers on service options and costs when their vehicle needs repair.
With two dealership operations supporting new and pre-owned vehicles, our service department benefits from multiple sources of customer and repair business. Our experienced technicians and supportive management team help keep service operations moving, giving you the opportunity to build customer relationships, generate service sales, and maximize their earning potential.
If you have great customer satisfaction skills, an outgoing personality, and are self-motivated and driven, apply online today!
Benefits:
- $70,000 - $150,000+ a year(base + commission + bonuses)
- New State-of-the-Art Facility: Work in a modern, high-tech environment designed for success
- Supportive management committed to your development and well-being, providing tools and mentorship
- Clear career development paths with ongoing training and opportunities for advancement
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid time off, including vacation and sick time
- Employee Discounts
- Vehicle Purchase Plans
- Long-term Job Security
Responsibilities:
- Greet service customers and accurately document vehicle concerns
- Prepare repair orders and provide service estimates
- Review technician findings and explain recommended maintenance and repairs
- Communicate repair costs, timelines, and vehicle status to customers
- Recommend appropriate services based on vehicle needs and manufacturer guidelines
- Coordinate with Technicians and service personnel to ensure timely repairs
- Build lasting customer relationships and provide excellent service
Qualifications:
- Previous Service Advisor or Automotive Technician experience in a dealership or independent repair facility required
- Service Advisor experience in related industries such as motorsports, RV, or powersports will also be considered
- CDK experience is a plus!
- Sales or Customer Service experience in any industry is a plus!
- Good understanding of automotive maintenance and repair
- Strong organizational skills and attention to detail
- Comfortable using computers and dealership software
- Professional appearance and dependable work habits
- Valid driver's license and an acceptable driving record
See more of our team on Instagram! https://www.instagram.com/mazdanewroc/reels/
Apply online today! Your resume will be sent directly to our Service Manager.
All applications are confidential.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.