Automotive Service Advisor Manager
Lead the Team. Grow the Business. Advance Your Career.
Midas Auto Service Experts
Full-Time | Competitive Base Salary | Performance Bonuses | Paid Time Off | Career Advancement
Are you a proven automotive service professional who knows how to earn customer trust, lead a successful team, and drive sales?
Midas Auto Service Experts is seeking a highly motivated Automotive Service Advisor Manager to take ownership of daily shop operations and help grow our business. This is an excellent opportunity for an experienced automotive leader who enjoys working with customers, developing employees, achieving sales goals, and creating a high-performance shop environment.
We’re looking for someone with an entrepreneurial mindset who treats the business like their own and takes pride in delivering exceptional results.
Why You’ll Love This Opportunity
- Competitive base salary
- Performance-based bonuses and earning potential
- Paid time off
- Consistent business with an established automotive brand
- Ongoing leadership and automotive training
- Opportunities for advancement and long-term career growth
- Supportive ownership and a collaborative team
- Professional work environment with the resources needed to succeed
- Comprehensive benefits package, where applicable
Your Responsibilities
Customer Experience and Sales
- Welcome customers and listen carefully to their vehicle concerns
- Build lasting customer relationships through honesty, professionalism, and excellent service
- Explain inspection findings and repair recommendations clearly
- Present necessary maintenance and repair services confidently
- Prepare accurate estimates and repair orders
- Obtain authorization before beginning repairs
- Keep customers informed about pricing, repair progress, and completion times
- Follow up on recommended and previously declined services
- Resolve customer concerns promptly and professionally
- Promote customer retention and repeat business
Leadership and Shop Operations
- Lead, motivate, and hold the service and technician teams accountable
- Direct automotive and general service technicians
- Assign work and manage the shop’s daily workflow
- Monitor technician productivity, repair quality, and on-time completion
- Recruit, train, schedule, coach, and evaluate employees
- Establish daily sales, productivity, and customer-service goals
- Conduct daily meetings and communicate priorities clearly
- Maintain a positive, professional, and results-driven workplace
Business Management
- Drive sales growth and help achieve profitability objectives
- Identify legitimate sales opportunities based on vehicle inspection results
- Oversee service-advisor sales, accounting, cash-handling, and clerical functions
- Source parts and maintain productive vendor relationships
- Manage inventory levels, costs, and accurate inventory counts
- Monitor key performance results and take action when goals are not met
- Ensure compliance with company policies, safety regulations, and environmental requirements
- Maintain a clean, organized, safe, and efficient facility
What You Bring
- At least five years of automotive retail, repair, or service-management experience
- Previous supervisory or management experience
- Strong automotive repair and maintenance knowledge
- Proven ability to meet or exceed sales and business-performance goals
- Excellent customer-service and relationship-building skills
- Confidence presenting repair and maintenance recommendations
- Strong leadership, coaching, and team-building abilities
- Experience managing technicians, workflow, inventory, and daily operations
- Excellent communication, organization, and problem-solving skills
- Proficiency with point-of-sale systems, repair-order software, and computers
- Strong ownership mentality and entrepreneurial spirit
- Ability to succeed in a busy, fast-paced environment
- Valid driver’s license with an acceptable driving record
- Availability to work a flexible retail schedule, including weekends and holidays when required
Take the Next Step with Midas
At Midas, great leaders create great teams—and great teams create loyal customers. If you are ready to take ownership, grow sales, develop employees, and build a rewarding career with a trusted automotive brand, we want to meet you.
Apply today and bring your leadership, automotive experience, and sales talent to the Midas team!