We’re Hiring: Automotive Service Advisor (Full-Time) – GM Experience Required
Hawkins Chevrolet | Danville, PA
You’re not just selling service — you’re building trust.
If you know what HPRO, CSI, and gross profit per RO mean — and more importantly, how to move those numbers — then you might be exactly who we’re looking for.
Who We Are:
At Hawkins Chevrolet, we don’t settle for average. Our service team is driven, accountable, and customer-obsessed. We vacuum the driver’s side and clean the glass — not for brownie points, but because details matter. Our mission? Simple: Fix it right. Own the experience. Earn the return visit.
What You’ll Do (If You’re Good):
Own the lane — greet every customer like they’re your #1
Build trust by listening, explaining, and never overselling
Write accurate ROs that keep techs productive and customers happy
Collaborate with the shop to move ROs through with urgency and quality
Manage your metrics: HPRO, gross profit, RO count, and hours sold
Make follow-up calls that show we care — not just close the loop
Keep your desk and your attitude clean, organized, and dialed-in
What You Bring to the Table:
At least 1 year of experience as an automotive service advisor
GM experience preferred — not required, but you'll ramp up faster
You can walk the walk with RO metrics and CSI
You know your way around X-Time, Dealertrack, or you learn fast
You’re calm under pressure, fast on your feet, and never leave a customer hanging
You want to grow, earn, and lead in a team that doesn’t do drama or excuses
What’s In It For You:
Competitive pay based on experience (we pay for performance)
Health, dental, and vision insurance
401(k) with employer match
Paid vacation, holidays, and training
Deep discounts on vehicles, service, and parts
A team that’s more like a crew — where results get noticed
Ready to Level Up?
Send your resume and a short cover letter that shows us who you are to:
Christopher.Schwartz@hawkinschev.com
Let’s see if you’re the next top performer in our drive lane.
**Must have a current valid driver's license