Job Summary
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
- Make Customer Satisfaction number one
- Identify guest's concerns and needs and effectively communicate to our technician team.
- Review the Tuffy payment plans
- Professionally review the Digital Courtesy Inspection (multi-point inspection) with our guests
- Review work completed with the guest at bill-out
- Review our nationwide warranties and our roadside assistance program
Qualifications
- A positive, energetic attitude
- Team player
- Strong organizational and follow-thru skills
- Demonstrate the desire to improve and advance personally and professionally
- Two years of experience in an auto repair facility
- Valid driver’s license with good driving record
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn’t do it at all. Your work was your reputation. Character was forged from a solid job well done — again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there’s only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.