Hiring: Automotive Client Advisor (Skilled Service Advisor)
Location: Elkton, KY Earnings Potential: $60,000 – $120,000+ Per Year
Are you a high-level Service Advisor who believes in building lifelong relationships rather than just writing repair orders? Are you tired of shop cultures that prioritize short-term profits over people? At Walker Automotive, we are on a mission to restore the values of the classic service industry. We are seeking a professional Client Advisor to be the face of our "WOW" experience—someone who can translate complex technical data into trusted advice with radical honesty.
The Walker Difference: A Culture of Democracy
We believe you should have a voice in the business you help build. At Walker, you aren't just an employee; you are a vital part of a family-owned team of Certified Auto Repair Specialists.
- People Over Profits: Our philosophy is simple: when we take care of our people and our customers, the rest follows.
- Uncapped Earning Potential: Our performance-based pay plan rewards your individual success and the success of the entire team.
- A World-Class Environment: Orchestrate workflow in a state-of-the-art, Air-Conditioned shop alongside the industry’s best technicians.
Elite Benefits & Your Future Security
We don't just invest in your current paycheck; we invest in your long-term legacy.
- NEW: 401(k) Profit-Sharing Plan: We’ve implemented a highly rewarding profit-sharing retirement plan. As the company grows and succeeds, your retirement nest egg grows with it.
- Comprehensive Health Insurance: We offer a full health insurance plan to keep you and your family protected.
- Paid Professional Development: Stay at the top of your game with 40 hours of paid continuing education every year.
- Work-Life Balance: Enjoy Paid Vacation time and Paid Holidays.
Key Responsibilities
- Relationship Architect: Meet and greet every customer with a professional, helpful attitude, ensuring they feel like part of the Walker family.
- Workflow Conductor: Direct and coordinate the shop workflow using the best management systems in the industry.
- Trusted Advisor: Communicate the results of our comprehensive digital inspections, helping customers understand their vehicle's needs through prioritized, transparent estimates.
- Excellence Coordinator: Order high-quality parts and ensure every vehicle is returned to the customer clean and up to our "WOW" quality standards.
Qualifications
- Three to five years of experience in a sales or customer service position
- Exceptional people skills and a positive, team-oriented attitude.
- Ability to represent a quality organization with professional conduct.
- Proficiency in Microsoft Office and the ability to type a minimum of 50 WPM.
- A valid driver’s license and an acceptable driving record.
Ready to redefine the industry standard and build a secure future? Apply today to join the Walker Automotive family.