Automotive Service Advisor

As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Greet and assist customers with service requests. A minimum of 2 years of store or service manager experience (Midas, Firestone, Pepboys, Tire Kingdom, Goodyear, Mavis, Meineke, etc).

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Training & development

At Midas we are dedicated to providing quality services to vehicles, diagnosis and repair utilizing years of automotive repair experience. 


We are looking for Automotive Service Advisor to join our team! If you have strong customer service skills  and have management experience in the automotive service needs. 


Responsibilities


As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Greet and assist customers with service requests
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts (oil, oil filter and tires)
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience (Midas, Firestone, Pepboys, Tire Kingdom, Goodyear, Mavis, Meineke, etc)
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends
• Valid driver’s license