Automotive Sales & Customer Experience Specialist

Dave's Complete Auto

  • Centerville, Utah
  • 30+ days ago

    Highlights

    He started in an unheated storage shed and the business has grown into a state of the art facility with a 25 bay repair shop and full auto machine shop in Centerville. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation.

    Numbers & Facts

    LocationCenterville, Utah
    Websitewww.davesautorepairutah.com

    Description

    About Us:

    Dave’s Auto Center & Dave’s Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store.

    We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence that reaches millions of customers nationwide.

    Position Overview:

    We’re looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation.

    You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.

    Key Responsibilities:

    •  Answer incoming phone calls, emails, and live chat inquiries 
    •  Educate customers on automotive, diesel, and engine-related parts and services 
    •  Sell engines, performance parts, and product lines (in-store and online) 
    •  Assist walk-in customers and provide a high-level in-person experience 
    •  Pull parts from inventory and coordinate order fulfillment and shipping 
    •  Process and manage online orders through our Shopify store 
    •  Work closely with technicians and advisors to ensure accurate recommendations 
    •  Maintain organization in parts inventory and shipping areas 
    •  Help create a smooth customer journey from inquiry to completed sale 
    What We’re Looking For:

    •  Strong communication skills (phone, in-person, and written) 
    •  Basic to intermediate automotive knowledge (diesel knowledge is a big plus) 
    •  Sales-oriented mindset with the ability to educate—not just sell 
    •  Organized, detail-oriented, and able to multitask in a fast-paced environment 
    •  Comfortable with computers, order systems, and online platforms 
    •  Team player with a strong work ethic and positive attitude 
    Why Join Us:

    •  Be part of a growing automotive brand with a large online presence 
    •  Work directly with real builds, real customers, and real products 
    •  Opportunity to grow with both in-shop and e-commerce operations 
    •  Fast-paced, hands-on environment with a strong team culture 
    •  Competitive pay based on experience + performance opportunities 
    Compensation: $50,000.00 - $70,000.00 per year




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