Automotive Sales BDC

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle. 

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.
 

BENEFITS 

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Company Basic Life Insurance
• 401k with match
• Paid vacation 
• hourly plus commision

BDC Representative Responsibilities:

• Answering online leads and calls
• Generating and manage leads
• Making outbound calls
• Make appointments for guests to view vehicles 
• Logging customer details and comments in our system.
• Maintaining thorough, up-to-date knowledge of our products.
• Treat all guests with courtesy and respect.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Ensuring potential guests are aware of any promotions.
• Communicating with sales staff, sales managers, and General manager
• Assisting with various other tasks at the dealership.

Qualifications

• Excellent written and verbal skills
• Knowledge of Excel, Word, and Outlook
• Experience with a CRM
• Ability to follow company policies and procedures
• Friendly, enthusiasm, with a positive "team-player" attitude 
• Prior internet sales, BDC, or related experience a plus
• Self-motivated and goal oriented

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.