Ford Service Director
Jones Ford – Buckeye, AZ
Full-Time | $12,000–$16,000 Per Month DOE
Lead a High-Performing Ford Service Department
Jones Ford is seeking an experienced Service Director to join our team in Buckeye, AZ. We are looking for a proven dealership leader with previous Ford experience and at least 2+ years of experience as a Service Director.
This is an excellent opportunity for an experienced automotive fixed-operations professional who knows how to lead teams, improve service department performance, maximize profitability, and deliver an exceptional customer experience.
If you're ready to take the next step with a dealership that values leadership, teamwork, and long-term growth, we'd love to hear from you.
Compensation & Benefits
$12,000–$16,000 Per Month DOE
Benefits Include:
- Competitive compensation based on experience
- Medical Insurance
- Dental Insurance
- 401(k) Plan
- Paid Holidays
- Paid Sick Time
- Closed Sundays
- Employee discounts on vehicles and service
- Positive and professional team environment
- Career growth opportunities
What You'll Do
- Lead and oversee daily operations of the Ford service department
- Develop and motivate Service Advisors, Technicians, and support staff
- Monitor department performance, profitability, CSI, and productivity
- Establish and maintain service department goals and performance standards
- Ensure exceptional customer satisfaction throughout the service experience
- Work closely with the Parts and Sales departments to maximize dealership efficiency
- Monitor technician productivity, workflow, and repair order completion
- Review department financial performance and identify opportunities for growth
- Ensure compliance with Ford manufacturer standards and dealership policies
- Recruit, train, coach, and develop service department employees
- Resolve escalated customer concerns professionally and efficiently
- Maintain a safe, organized, and productive service operation
- Analyze department processes and implement improvements when needed
What We're Looking For
- 2+ years of experience as an Automotive Service Director REQUIRED
- Previous Ford dealership experience REQUIRED
- Proven leadership experience within an automotive dealership
- Strong understanding of dealership fixed operations
- Demonstrated ability to improve service department performance and profitability
- Strong knowledge of automotive service operations, workflow, and repair processes
- Excellent leadership, communication, and organizational skills
- Strong customer service and conflict-resolution abilities
- Ability to manage multiple priorities in a fast-paced dealership environment
- Proven ability to coach, motivate, and hold a team accountable
Ideal Candidates May Have Experience As:
- Ford Service Director
- Automotive Service Director
- Fixed Operations Director
- Service Manager
- Ford Service Manager
- Fixed Operations Manager
- Automotive Service Department Manager
- Ford Fixed Operations Manager
Why Jones Ford?
At Jones Ford, we believe strong leadership and a great team are the foundation of a successful dealership. You'll have the opportunity to lead a professional service operation while building a long-term career in a supportive environment.
Plus, with Sundays closed, you can enjoy valuable work-life balance while leading a high-performing automotive service department.
Apply Today
If you're an experienced Ford Service Director ready for your next leadership opportunity and want to earn $12,000–$16,000 per month DOE, apply today and join the Jones Ford team in Buckeye, AZ!