Finance & Insurance (F&I) Manager

Modern Automotive Network | North Carolina

Take your automotive F&I career to the next level with Modern Automotive Network!

Are you an experienced F&I professional who knows how to build customer trust, develop strong lender relationships, and drive dealership profitability? Do you take pride in doing business the right way while delivering an exceptional customer experience?

Modern Automotive Network is looking for a motivated, results-driven Finance & Insurance (F&I) Manager to join our team of automotive professionals. This is an opportunity to put your expertise to work with an established, family-owned automotive group that values integrity, customer satisfaction, professional development, and long-term relationships.

Why Join Modern Automotive Network?

Founded in 1933, Modern Automotive Network has built its reputation on innovation, outstanding customer service, and a commitment to doing what’s right. As a fourth-generation, family-owned business, we understand that our success starts with our people and the relationships we build.

With 17 dealerships representing 8 automotive brands, our network serves North Carolina’s Piedmont Triad and surrounding markets, including Greensboro, Burlington, Charlotte, Lake Norman, Hickory, and Boone.

When you join Modern, you become part of a team that values professionalism, respects its employees and customers, and strives to deliver the best value every day.

What we offer:

• Competitive compensation and incentive package
• Comprehensive employee benefits program
• The opportunity to grow your career with an established automotive group
• A team culture built on integrity, respect, and customer satisfaction
• The opportunity to make a meaningful impact on dealership performance and customer relationships

What You'll Do

As an F&I Manager, you'll play a key role in helping customers make informed decisions about their vehicle purchases while supporting dealership performance and profitability.

• Deliver an exceptional customer experience: Present and explain available aftermarket products, extended warranties, protection plans, and other relevant ownership options clearly and professionally.
• Build strong lending relationships: Develop and maintain productive relationships with multiple finance sources, including manufacturer-affiliated lenders.
• Drive dealership performance: Identify opportunities to improve F&I production, product penetration, profitability, and overall department results.
• Expand financing options: Manage relationships with alternative finance sources to help provide customers with appropriate financing solutions.
• Strengthen the sales-to-F&I process: Develop and manage processes that support consistent customer introductions and effective turnover from the sales department to F&I.
• Support customer understanding: Clearly communicate relevant manufacturer and dealership policies, procedures, and available services.
• Coach and educate the sales team: Keep sales professionals informed about current finance and lease programs, helping create a seamless customer experience from showroom to delivery.
• Lead with integrity: Maintain high ethical standards, foster positive relationships, and ensure customers are treated with honesty and respect.

What We're Looking For

We're seeking an experienced automotive finance professional who combines business acumen, leadership ability, and a genuine commitment to customer service.

Required qualifications:

• At least 5 years of F&I experience in an automotive dealership environment
• A demonstrated ability to improve department performance, sales volume, market share, and profitability
• Strong leadership and management skills, with a focus on developing people and building productive relationships
• Excellent communication, organizational, and customer service skills
• A commitment to ethical business practices and transparent customer interactions
• A stable work history and a professional, results-oriented approach

Ready to Make Your Next Career Move?

If you're ready to bring your F&I expertise to a respected automotive organization with a long-standing commitment to its employees and customers, we'd like to hear from you.

Build your future with Modern Automotive Network.

At Modern, the automotive industry may continue to evolve, but our commitment to our people, our customers, and doing the right thing remains the same.

Modern Automotive Network is an Equal Employment and Drug-Free Workplace Employer.