Automotive BDC Sales Representative

Fenton Family Dealerships - Swanzey, NH Excellent Opportunity • Great Team Environment • Lifestyle Community

About Fenton Family Dealerships:

Fenton Family Dealerships has proudly served the Monadnock Region for over 40 years with a commitment to integrity, teamwork, and exceptional customer service. We're a family-owned and operated automotive group offering growth opportunities, a supportive culture, and a strong community presence. We are currently seeking a motivated and customer-focused Automotive BDC Sales Representative to join our sales team in Keene and Swanzey, NH.

Job Summary:

The Automotive BDC Sales Representative is responsible for managing all incoming internet and phone inquiries, following up with potential customers, and scheduling qualified sales appointments. This position plays a key role in driving dealership sales success by creating positive first impressions and supporting the sales team in achieving its goals.

Responsibilities:

• Respond promptly and professionally to all phone, email, and online sales inquiries.
• Schedule and confirm qualified appointments for the sales department.
• Follow up with unsold showroom traffic, internet leads, and previous customers.
• Maintain detailed and accurate customer information in the CRM system.
• Work closely with Sales Managers to develop effective lead-handling strategies.
• Stay informed about vehicle inventory, features, and current promotions.
• Achieve or exceed monthly appointment and sales conversion goals.
• Deliver a friendly, professional, and customer-focused experience at all times.

Qualifications:

• Previous BDC, customer service, or sales experience preferred (automotive experience a plus).
• Excellent verbal, written, and phone communication skills.
• Strong computer skills and familiarity with CRM software.
• Ability to multitask and manage a high volume of leads.
• Energetic, organized, and goal-oriented personality.
• High school diploma or equivalent required; some college coursework preferred.

What We Offer:

• Comprehensive health, dental, and vision insurance options.
• Paid time off and holidays.
• Employee vehicle purchase and service discounts.
• Opportunities for career growth within a respected, family-owned organization.
• Supportive and team-oriented work environment.

Schedule:

Full-time position; flexible schedule including some evenings and weekends.

Location:

Fenton Family Dealerships Swanzey, New Hampshire

Apply Today:

If you're ready to start or grow your career in automotive sales with a trusted local company, we encourage you to apply today and join the Fenton Family! Apply Now