Automotive Advanced Service Technician

Hay Tire Pros

  • Charleston, SC
  • 1 day ago

    Highlights

    We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs. We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences.

    Numbers & Facts

    LocationCharleston, SC

    Description

     

    Join a Technology-Forward, Customer-Centric Automotive Service Team

    Are you the technician everyone else comes to for help? We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences.

    This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs.

    If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you.

    What You'll Do

    Advanced Diagnostics & Repair

    • Diagnose and repair complex mechanical, electrical, drivability, and performance concerns
    • Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems
    • Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes
    • Verify repairs through comprehensive testing and quality inspections

    Modern Vehicle Technology

    • Diagnose and service vehicle computer systems, sensors, modules, and network communications
    • Perform software updates, calibrations, and programming when required
    • Stay current on hybrid, electric vehicle, and emerging automotive technologies

    Customer & Team Support

    • Communicate technical findings in a way customers can easily understand
    • Assist service advisors with accurate recommendations and repair estimates
    • Mentor and support developing technicians, helping elevate shop performance and technical expertise

    Quality, Safety & Productivity

    • Maintain high-quality workmanship while achieving productivity goals
    • Follow all company safety procedures and manufacturer repair standards
    • Accurately document inspections, findings, repairs, and recommendations

    What We're Looking For

    Required Skills

    • ASE Master Technician, A1 and/or Manufacturer Certified
    • Advanced automotive diagnostic capability
    • Strong electrical and electronic troubleshooting skills
    • Proven engine performance and drivability diagnosis experience
    • Proficiency using scan tools, diagnostic software, and testing equipment
    • Ability to read wiring diagrams, OEM service information, and repair procedures
    • Strong attention to detail and commitment to quality
    • Excellent problem-solving skills
    • Professional communication and customer service abilities
    • Ability to work independently with minimal supervision

    Required Qualifications

    • ASE Certifications (A1–A8 preferred)
    • ASE Master Technician certification
    • Hybrid and EV experience
    • Advanced engine performance diagnostics experience
    • Leadership or mentoring experience
    • Minimum 3+ years of hands-on automotive repair experience

    Nice To Have Skills

    • Continuous learning mindset with current knowledge of:
      1. Electric vehicles (EVs)
      2. Hybrid systems
      3. Advanced Driver Assistance Systems (ADAS)
      4. Manufacturer updates and bulletins
      5. New diagnostic technologies

    What Success Looks Like

    Our top-performing Advanced Service Technicians:

    • Diagnose problems accurately the first time
    • Consistently minimize comebacks
    • Maintain strong productivity and efficiency
    • Earn customer trust through honesty and transparency
    • Continuously develop their technical expertise
    • Help elevate the technicians around them

    Why Join Us?

    We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.

    Benefits Include

    • Competitive compensation
    • Weekly payroll
    • Medical, dental, and vision options
    • 401(k) and Roth retirement plans
    • Paid time off and holidays
    • Ongoing training and professional development
    • Career advancement opportunities

    Ready to Apply?

    If you're ready to build your future with a company that values technical excellence, customer service, and continuous growth, we want to hear from you. Apply today and join a team that recognizes and rewards exceptional talent.

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