Summary The Automation Systems Specialist serves as a key technical resource responsible for the design, development, support, and continuous improvement of the company's compliance and business operations platform built on Microsoft Power Platform technologies. This role collaborates with stakeholders, clients, and internal teams to gather requirements, troubleshoot issues, implement enhancements, and ensure the platform remains reliable, efficient, and aligned with business needs. This role requires working onsite in our Waukee office. - Design, develop, and maintain business applications and workflows using Microsoft Power Apps, Power Automate, SharePoint Online, and other Microsoft 365 technologies.
- Investigate, diagnose, and resolve issues affecting application functionality, workflow execution, data integrity, and user experience in a timely manner.
- Work with internal teams and clients to gather requirements, understand business processes, and implement approved enhancements and process improvements.
- Configure and maintain workflows, approval processes, notifications, forms, and supporting data structures.
- Test, validate, and deploy application updates, enhancements, and bug fixes to ensure functionality and reliability.
- Provide day-to-day support for users, including issue resolution, training, and guidance on platform functionality.
- Create and maintain technical documentation, process documentation, user guides, and training materials.
- Monitor application performance and proactively identify opportunities to improve efficiency, usability, and system reliability.
- Collaborate with internal departments, vendors, and clients to support ongoing projects, implementations, and system enhancements.
- Assist with reporting, data management, system administration, and platform maintenance activities.
- Maintain knowledge of Microsoft Power Platform and related technologies to support continuous improvement and adoption of new capabilities.
The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply
Desired Qualifications (Knowledge and Skills) - Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered
- Experience with Microsoft Power Platform, including Power Apps, Power Automate, SharePoint Online, and Microsoft 365
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to gather requirements and translate business needs into practical solutions
- Strong communication skills and the ability to work effectively with both technical and non-technical users
- Ability to manage multiple priorities and work independently as well as part of a team
- Excellent organizational skills and attention to detail
- Ability to multi-task and adhere to deadlines
- Ability to anticipate potential problems and develop solutions needed to resolve them
- Commitment to continuous learning and professional development
Desired Traits
- Excellent organizational skills and attention to detail
- Ability to multi-task and adhere to deadlines
- Ability to anticipate potential problems and develop solutions needed to resolve them
- Commitment to continuous learning and professional development
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
- The vision requirements include close vision and ability to adjust focus.
- Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds.
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