McNaughton-McKay Electric Co.
Job Description
Title: Automation Specialist- PLC and Automation Controls
Department: Engineering
General Summary:
To be one of the automation specialists within McNaughton-McKay to work with Sales and vendors in the development of marketing activities and support strategies for assigned technologies.
Pre-Sale Responsibilities:
- A technical resource within McNaughton-McKay responsible for the sales support of assigned technologies.
- Develops relationships with Sales and the decision-makers within the identified strategic accounts.
- Monitors the technology trends evaluated and implemented at the identified strategic accounts.
- Develops a marketing strategy with Sales to promote the sales of assigned technologies at strategic accounts.
- Continuously documents activities with the identified strategic accounts.
- Utilizes relationships and documented activities to leverage value-add at the identified strategic accounts.
- Establishes relationships with vendors of assigned technologies as the technical liaison for sales and support.
- Participates in the development of contracts and agreements with vendors of assigned technologies.
- Manages appropriate inventory product mix and levels for assigned technologies.
Post-Sale Responsibilities:
- Manages the availability and the identified strategic account requirements for the assigned technology products.
- Manages the availability and the ESG requirements for the assigned technology products.
- Trains the inside and technical support personnel on the assigned technology products.
- Educates the sales staff on the assigned technology products.
- Develops and maintains the information and support infrastructure required for the assigned technology products.
Service Responsibilities:
- Qualifies the level of assistance provided to customers with product and integration issues.
- Creates the required service procedures to support the assigned technology products.
- Develops the vendor service/support strategies for the assigned technology products.
Knowledge/Skills/Abilities:
- Bachelor's degree in Electrical or Mechanical Engineering required.
- 3+ years of controls engineering experience required; 5+ years of professional engineering experience will be considered in lieu of meeting the educational requirement.
- Product knowledge of assigned technology products.
- Thorough knowledge of strategic customer applications.
- Proven analytical, organizational and communication skills.
Working Conditions: Normal office environment with some overnight travel required.
Reporting Relationships:
Reports To: Engineering Manager
Direct Reports: None
EEO/AA/M/F/Vet/Disability Employer