Automated Traffic Enforcement Coordinator

Automated Traffic Enforcement Coordinator

Salary

$28.32 - $33.86 Hourly

Location

Des Moines, IA

Job Type

Regular Full-Time

Job Number

3311- 08-2026

Department

Police

Division

PD220356 - PD Traffic Section

Opening Date

08/04/2026

Closing Date

8/18/2026 4:00 PM Central

FLSA

Non-Exempt

Bargaining Unit

MEA

Occupational Group

Civil Service

Location of Vacancy

Police Department Traffic Unit

Recruitment

Entrance

Selection Method

Applicants deemed most qualified based on qualifications may be contacted for an interview. Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY at Iowa Relay at 711 or 1-800-735-2942 prior to closing date.

• Description
• Benefits
• Questions

General Statement of Duties

The Automated Traffic Enforcement (ATE) Coordinator is responsible for the administrative functions of the ATE program, with a primary focus on managing the civil infraction process. This position ensures the accurate processing of citations, maintains compliance with legal and procedural requirements, and provides operational support to the ATE Program Manager. The ATE Coordinator also serves as a key point of coordinating communication with the Police Department, vendors, community stakeholders, and the public, to ensure efficient, consistent, and transparent program operations. The principal duties of this class are performed in a general office environment.

Acceptable Experience and Training

• Associate's degree in Public Administration, Criminal Justice, Business, or a related field (Bachelor's degree preferred); and
• Two (2) years of experience in administrative work, public service, or law enforcement support; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
• Some experience with citation processing, traffic enforcement, or civil infractions preferred.

Required Special Qualifications

• Candidates for positions in this class must pass a post-employment offer background check, physical examination and drug screen.
• Possession of a valid Iowa driver's license or evidence of equivalent mobility.

Examples of Essential Work (Illustrative Only)

• Review, verify and process ATE-generated citations for accuracy and compliance with traffic laws. Manage the civil infraction process, including preparing and issuing violation notices to offenders.
• Track citation status from issuance through resolution, including payments, appeals, and dismissals. Respond to inquiries from the public regarding ATE violations, procedures, and appeals.
• Assist offenders with navigating the civil infraction process, including explaining payment and hearing options. Coordinate with the courts, administrative hearing officers, and legal counsel for contested cases.
• Assist the ATE Program Manager with monitoring program performance, generating reports, and tracking key metrics. Ensure proper documentation and record-keeping of all ATE-related activities, including citations, appeals, and vendor communication.
• Verify that all citations meet legal standards and are issued in accordance with relevant laws and policies. Ensure timely processing of all civil infractions within established guidelines.
• Assist with maintaining ATE program files and managing databases related to citations and enforcement activities.
• Occasionally interact with the public, including handling disputes or inquiries.
• Perform other directly related duties consistent with the role and function of the classification.

Click here for Benefit Summary

01

I understand that such responses as "see resume", "see application", etc. to the following supplemental questions are not acceptable. Responses must be thorough, clear and concise to receive credit.

• Yes
• No

02

Have you completed college coursework or have a college/vocational tech degree in public administration, Criminal Justice, Business, or a closely related academic field? If Yes, submittal of college transcripts showing course work taken is required by application deadline. Please submit to the City of Des Moines Human Resources Department; electronically to humanresources@dmgov.org, by fax to 515-237-1680, or by mail to 1200 Locust St, Des Moines, IA 50309 by the application deadline date.

• Yes
• No

03

Describe any experience you may have with customer service or public interaction including where this experience was obtained and duration of experience. If no experience, indicate "none".

04

Describe any general office or clerical experience you may have including where this experience was obtained and duration of experience. If no experience, indicate "none".

05

Describe your computer experience including duration of experience and where this experience was obtained. If no experience, indicate "none".

06

Describe any law or regulation enforcement experience you may have including where this experience was obtained and duration of experience. If no experience, indicate "none".

07

7. If substituting years of experience for education, submittal of college transcripts verifying coursework taken and academic degree received is required by the application deadline. FAILURE TO SUBMIT ALL REQUIRED DOCUMENTATION MAY CAUSE APPLICATION DISQUALIFICATION.

• I acknowledge

Required Question

Employer City of Des Moines

Address 1200 Locust St.

Des Moines, Iowa, 50309

Phone (515) 283-4213

Website http://www.dsm.city