Automated Systems Technician

County of San Bernardino

San Bernardino County, CA

JOB DETAILS
SALARY
$54,912–$75,524.80 Per Year
SKILLS
Background Investigation, CCNA - Cisco Certified Network Associate, Call Centers, Cerner, Cisco Network Systems, Communication Skills, CompTIA - Computing Technology Industry Association, CompTIA Network+, CompTIA Security+, Compensation and Benefits, Computer Hardware, Computer Science, Computer Servers, Conservation, Content Management Systems (CMS), Customer Support/Service, Desktop Administration, Desktop PC, Electronic Medical Records, Employee Benefits, Epic Systems, Geographic Information Systems (GIS), Hardware Repair, Help Desk, Human Resources, IT Service Management (ITSM), Imaging Application, Information Technology & Information Systems, Inventory Management, Inventory Management Software, Java Swing, Law Enforcement, Legal, Life Insurance, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, MEDITECH, MTA, Medical Record System, Microsoft Access Database, Microsoft Active Directory, Microsoft Office, Microsoft Product Family, Microsoft Windows Desktop, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network Support, Network Systems, On Call, Patient Care, Presentation/Verbal Skills, Printers, Public Works, Sales Management, Secondary School, Server Support, Software Development, Systems Administration/Management, Technical Consulting, Technical Support, Telehealth, Time Management, Vision Plan, Web Programming, Wide Area Network (WAN), Wireless Communications
LOCATION
San Bernardino County, CA
POSTED
30+ days ago

Automated Systems Technician

Salary

$54,912.00 - $75,524.80 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-01679-01

Department

Multiple County Departments

Opening Date

04/04/2026

Closing Date

Continuous

  • Description
  • Benefits
  • Questions

The Job

APPLY NOW FOR IMMEDIATE CONSIDERATION!

San Bernardino County is accepting applications for Automated Systems Technicians, who maintain desktop PCs, local/wide area networks, and a variety of hardware and software. Typical duties include installing, maintaining, configuring, and replacing desktop PCs, printers, software, and user accounts.

Current vacancies exist throughout multiple departments with San Bernardino County. The eligible list from this recruitment may be used to fill current and future vacancies throughout the County.

For more detailed information, view the Automated Systems Technician job description.

The eligible list may also be used to fill vacancies with the County Special Districts and Fire Protection District. The Fire Protection Department and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. For more information, visit in the Job Descriptions page.

EXCELLENT BENEFITS

To review the job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Shift: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays and in support of 24-hour facilities, as needed. The Department of Public Works will require availability in support of extended business hours at Solid Waste facilities, as needed.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in United States.

Environment: Arrowhead Regional Medical Center incumbents will be required to work inside and near patient care areas.

Minimum Requirements

Eligible candidates must meet ONE of the below qualifying options.

OPTION 1EXPERIENCE:

Six (6) months of full-time equivalent experience in a customer service environment providing IT technical support for computerized systems.

EDUCATION:

Fifteen (15) semester or twenty-three (23) quarter units of completed post-high school level coursework from an accredited college and university in information technology, computer sciences, or closely related field. OR Comp TIA: A+, Network +, Security +, MCSE, CCNA or comparable certificate.

OPTION 2EXPERIENCE:

Current San Bernardino County PSE/WEX/Intern performing related duties to an Automated Systems Technician with an Associates Degree in information technology, computer sciences, or closely related field (or equivalent).

SUBSTITUTION OPTIONSEXPERIENCE:

Six (6) months of additional full-time equivalent qualifying experience may substitute for the required education or certification.

EDUCATION:

A completed Bachelors Degree from an accredited college and university in information technology, computer sciences, or closely related field may substitute for the required six (6) months of qualifying experience.

Desired Qualifications

Ideal candidates will have the following:

  • Excellent customer service and communication skills
  • Advanced technical skills with PCs, smart devices, and printers
  • Technical experience with MS Office Suite; Windows Desktop Platform; physical and wireless networked systems

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process

Technical & Inspection Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

  • Retirement benefits subject to change.

01

Instructions: The following questions will be used to help determine if you meet the minimum qualifications for the position. Ensure that any experience indicated in your responses is clearly detailed in the employment history section of your application.

  • I understand.

02

Experience: Do you have six (6) months of full-time work experience, within the last three (3) years, in a customer service environment providing IT technical support for computerized systems?

  • Yes
  • No

03

Years of Experience: Indicate your qualifying experience in a customer service environment providing IT technical support for computerized systems.

  • I have more than three (3) years of qualifying experience.
  • I have three (3) years of qualifying experience.
  • I have two (2) years of qualifying experience.
  • I have one (1) year of qualifying experience.
  • I have less than one (1) year of qualifying experience.

04

Customer Service: Briefly describe your experience in a customer service environment providing IT technical support for computerized systems. Include your experience consulting on technical issues via telephone, as well as hands-on installation, maintenance, and support. Include work setting (i.e. Help Desk environment, call center, etc). If none, indicate N/A.

05

Experience Substitution: A Bachelors degree in information technology, computer sciences or closely related field may substitute for the required experience. Are you substituting a Bachelors degree, in a qualifying field, in substitution for the required twelve (12) months of experience?

  • Yes
  • No

06

Education: Indicate the highest level of education you have completed.

  • Masters degree
  • Bachelors degree
  • Associates degree
  • More than fifteen (15) semester (23 quarter) units of completed coursework but less than an Associates degree
  • Fifteen (15) semester (23 quarter) units of completed coursework
  • Less than fifteen (15) semester (23 quarter) units of completed coursework but some completed coursework
  • Vocational/Technical School/Certificate
  • High School/GED

07

Education Substitution: One (1) additional year of qualifying experience may substitute for the required education or certification. Are you substituting work experience as a substitution for up to fifteen (15) semester (23 quarter) units of the required education or certification?

  • Yes, I will be substituting work experience for up to fifteen (15) semester (23 quarter) units of the required education.
  • No, I will not be substituting work experience for up to fifteen (15) semester (23 quarter) units of the required education.

08

Certification: Indicate your IT certificates. Check all that apply.

  • CompTIA: A+
  • CompTIA: CSA+
  • CompTIA: Network+
  • CompTIA: Security+
  • Cisco: CCENT
  • Cisco: CCNA
  • Cisco: CCT
  • Microsoft: MOS
  • Microsoft: MTA
  • Microsoft: MCSE
  • Microsoft: MCSA
  • None of the above

09

Work Experience: Indicate your work experience. Check all that apply.

  • Help desk support (technical support for computerized systems via telephone)
  • IT desktop support
  • Network administration (maintaining, supporting, and administering networked systems)
  • Server administration (maintaining, supporting, and administering server systems)
  • Web development
  • Computer Hardware Repair
  • Application Development
  • Active Directory Administration
  • Hardware Inventory Management
  • None of the above

10

Business Systems: Indicate the business systems you have supported. Check all that apply.

  • C-IV (CalACES)
  • CalSAWS
  • Computer Aided Dispatch
  • CMS/CWS
  • CNI
  • EHR
  • EPIC
  • Meditech
  • JIMS
  • JNet
  • Star
  • Netsmart/Cerner/Epic/Insyst
  • Windows Deployment Server (WDS)
  • Windows Desktop Platform
  • Microsoft Office Suite/O365
  • MS Access
  • Active Directory account management
  • Web based conferencing applications (such as Webex, Zoom, Teams)
  • VDI (Virtual Desktop Infrastructure) work stations
  • GIS
  • Inventory Mgmt Software
  • Electronic Dental Record (EDR)
  • Electronic Medical Record (EMR)
  • Medical Imaging Software
  • Telehealth
  • Mobile Device Mgmt Systems
  • Help Desk Mgmt Systems
  • None of the above

11

Availability: Indicate your availability and preference for referral to vacancies in the County Fire and Special Districts Departments.

  • I am available for referral to County department vacancies ONLY.
  • I am available for referral to Special Districts and County Fire vacancies ONLY.
  • I am available for referral to BOTH County and Special Districts and County Fire vacancies.

12

Law Enforcement Availability: Positions in Law Enforcement require an EXTENSIVE background investigation that may include a polygraph. Indicate your availability for referral to departments of interest. Check all that apply.

  • Probation Department
  • Sheriffs Department
  • District Attorneys Office
  • Other County-wide vacancies

13

Background Check and/or Polygraph Testing: An extensive background check and possible polygraph testing is required for this position. Are you willing to participate in the background check process and submit to polygraph (lie detector) testing?

  • Yes, I am willing to participate in the background check process and submit to polygraph (lie detector) testing.
  • No, I am not willing to participate in the background check process and submit to polygraph (lie detector) testing. Applicants who select this option will be disqualified from the selection process.

14

Shift Availability: Hiring departments may have varying work schedules and shifts. Indicate ALL shifts you would be willing to work.

  • Day
  • Night
  • Rotating
  • Swing
  • Weekends
  • Holidays

15

Recurrent Positions: Indicate your interest in a recurrent position. Recurrent positions are Unclassified, and recurrent employees do not gain regular status.

  • YES, I am interested in a Recurrent position.
  • NO, I am not interested in a Recurrent position.

16

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

17

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Download the PDF Guide. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

  • I understand

18

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs

About the Company

C

County of San Bernardino