Description of the Role:
We’re looking for an experienced, enthusiastic Service Writer / Advisor who’s passionate about
customer satisfaction, performance, and teamwork.
If you love helping people, and thrive in a fast-paced, KPI-driven environment
— we want you on our team!
Responsibilities:
Greet and assist customers with professionalism and enthusiasm
Write accurate repair orders and communicate clearly with technicians
Track and improve KPIs (sales goals, labor hours, closing rates, CSI)
Educate customers on maintenance and repair recommendations
Ensure every customer leaves confident, informed, and satisfied
Requirements:
2+ years of experience as a Service Writer / Advisor
Willing to Train the right individual who possess a customer first attitude
Strong customer service, communication, and sales skills
Bilingual (English/Spanish) is a strong plus
Dynamic, motivated, and hospitality-driven personality
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com