Auto Glass Service Advisor/Shop Assistant

Requirements

Responsibilities

• Greet customers promptly and professionally upon arrival.
  
• Assess customer needs and recommend appropriate services or repairs.
  
• Handle cash transactions and process payments accurately.
  
• Collaborate with technicians to ensure timely completion of services.
  
• Assist install technicians when needed
  
• Pick up parts when needed
  
• Follow up with customers post-service to ensure satisfaction and address any concerns.
  

Skills

• Strong customer service skills with the ability to communicate effectively with clients.
  
• Experience in cash handling and managing financial transactions.
  
• Knowledge of auto glass repair and replacement is a plus.
  
• Familiarity with auto glass replacement practices.
  
• Ability to work in a fast-paced environment while maintaining attention to detail.
  
• Strong problem-solving skills and a proactive approach to addressing customer needs.
  

Benefits

• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Professional development assistance
  
• Vision insurance