Job Summary
Assist Physician(s) and staff with daily coordination of patient care, surgeries, and access. Primarily responsible for supporting clinical practice staff with surgical scheduling and obtaining authorizations.
Address: 4308 Alton Road #940 (Donald L. Golden Family Medical Bldg) Miami Beach, FL 33140
Job Specific Dutie
- Scans surgical sheet to patient chart under surgery documentation.
- Coordinates with facility to process paperwork: clearance's, demographics, etc.
- Schedules surgery appointment.
- Distributes/updates Outlook OR schedule daily as changes are made.
- Processes all surgical cases for physician practice, including insurance verification. Searches for ICD/CPT code when not provided. Obtains necessary authorization for all surgical procedures.
- Coordinates surgeries with outside physicians. Coordinates prior hospital admissions if associated with surgical procedure as needed.
- Arranges and coordinates Gamma Knife surgical procedures in outside facilities.
- Protects patient medical records and Merge MRN via HIM.
- Posts all surgeries in the Pre-Operative Surgical Scheduling Form for all departmental physicians.
- Maintains confidentiality of patient and company related business.
- Provides accurate, detailed information to patients regarding test preparations and any other directional information needed; takes appropriate action in responding to questions from patients.
- Schedules all surgical patients for pre-operative appointment, and scans surgical documentation into EMR.
- Schedules pre-op and post-op testing appointments when needed.
- Advises appropriate staff when patient starts in Radiology, needs to be admitted the day before surgery, needs pre-op on morning of surgery, etc.
- Enters notes/special instructions needed when scheduling procedure.
- Assists other members of the department as needed.
- Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures, including scheduling with contracted anesthesia groups. Interfaces with appropriate staff to ensure a cohesive working relationship in providing patient care serves.
Minimum Job Requirements
- 1-3 years Physician/medical office experience
- 1-3 years Surgical scheduling and authorization request experience
Knowledge, Skills, and Abilities
- High school education or equivalent preferred.
- Proficient in Microsoft Office: Word, Excel, Outlook.
- Able to relate cooperatively and constructively with clients and co-workers.
- Ability to communicate verbally and in writing.
- Able to maintain confidentiality of sensitive information.
- Ability to follow detailed written or verbal instructions.