Audio Visual Support Technician (SHRA)

Posting Details

Posting Summary

Position Number 6086-0000-0001-020 Classification Title Technology Support Technician Competency Level Journey Working Title Audio Visual Support Technician (SHRA) Division Office of the Chancellor Department/Unit Information Technology Section Information Technology (section) Primary Purpose of Organizational Unit

The Division of Information Technology (IT) strengthens and supports the University's mission of exemplary teaching and learning, scholarly and creative research, and effective engagement and public service by providing the information technology infrastructure, software, hardware, and support to achieve the University's strategic goals. IT is composed of four departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.

Description of Work

Recruitment Range:$36,094-$45,534

The Technology Support Specialist's role is to support end-users and provide maintenance within the organization's end-user audio\visual environments. Working independently, the incumbent will be the support lead for ECSU. Provides audiovisual support for special and live events across campus including technical and personal support for sound reinforcement, video recording, image projection and lighting systems.

Competencies/Knowledge Skills, and Abilities Required in this Position

Planning and Organizing - Ability to organize and follow complex and/or detailed technical procedures. Works independently and performs job with minimal supervision.

Project Management - Manages technical projects involving own work and under minimal supervision. May serve as a project team member and make recommendations for routine problem solutions.

Technical Knowledge - Working knowledge as demonstrated by an understanding and use of the general principles, theories and practices pertinent to area of responsibility. Ability to apply a broad working knowledge in a specialty area within a work unit. May serve as a mentor to contributing technician(s).

Technical Solution Development - Documents solutions that solve routine client problems and clearly presents these solutions or resolves problems. Resolves routine problems within work area.

Identifies and understands reoccurring problems and recommends solutions.

Technical Support - Independently resolves routine and some non-routine problems through standard troubleshooting procedures. Able to perform routine diagnostics and/ or configurations on assigned software and/or hardware according to standard operating procedures. Demonstrates ability to document solutions that solve client problems and to clearly present these solutions. Knowledge of other work specialties and ability to integrate in identifying problems and/or solutions. Ability to determine appropriate solution through in-depth analytical process.

Consultancy Skills - Consults with clients and higher-level analysts to resolve technical problems.

Minimum Training and Experience

Graduation from high school and one year in the field of technology related to the position's role (computer coursework may be substituted year-for-year for the required experience); Or an equivalent combination of education and experience; Journey level requires an additional six months experience; Advanced level requires an additional one year of experience.

License or Certification Required by Statute or Regulation Management Preferences Class Salary Range $36,094-$83,230 Position Recruitment Range $36,094-$45,534 Position Category Staff Position Status Permanent Full Time FLSA Non Exempt Work Hours (i.e. 8:00-5:00pm, etc.) 8:00 am - 5:00 pm Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)

Monday - Friday, some evenings and weekends may be required

Posting Detail Information

Posting Number SHRA00280P Job Open Date 09/23/2026 Job Close Date 10/01/2026 Open Until Filled No Special Instructions to Applicant

• Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
• If you answer the supplemental questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.

SHRA OSHR Statement

This position is Subject to the State Human Resources Act.

Alternate Selection

If there are no applicants in the pool who meet the competency level (knowledge, skills and abilities) required for the position, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EEO Statement

Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affirmative Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an Equal Opportunity and Affirmative Action Employer.

Quicklink for Posting https://jobs.ecsu.edu/postings/7835

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Website

• Other

• Are you a current employee of the university?

• Yes

• No

• Do you have a high school diploma?

• Yes

• No

• Do you have 1 year of experience in a technology field related to the position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter
• Unofficial Transcripts (Official transcripts will be required if you are identified as a finalist for the position.)
• DD214
• Other