Audio-Visual Operator - Banquets

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Audio-Visual Operator - Banquets

Kalahari Resorts & Conventions is seeking an Audio-Visual Operator. In this role, you will be responsible for setting up, operating, and troubleshooting audio-visual equipment to deliver high-quality sound and visual experiences for guests and event participants. The operator collaborates closely with event coordinators, technical teams, and clients to understand specific requirements and tailor AV solutions accordingly. Attention to detail and quick problem-solving skills are essential to maintain smooth event flow and address any technical issues promptly. Ultimately, this role contributes significantly to the overall guest experience by providing professional and reliable AV support in a dynamic environment.

As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll assist the Banquet Team to operate in a "for-profit" environment as well as ensure guest service is beyond expectations so that the Resort will meet and/or exceed budgeted expectations

Key Responsibilities

• Set up, test, and operate audio-visual equipment including microphones, speakers, projectors, video screens, and lighting systems for various events and daily activities.
• Monitor and adjust sound and visual quality throughout events to ensure optimal performance and guest satisfaction.
• Collaborate with event planners and technical staff to understand event requirements and customize AV setups accordingly.
• Maintain and inventory AV equipment, ensuring all devices are in good working condition and report any maintenance needs.
• Assist in training staff on basic AV equipment usage and safety protocols.
• Troubleshoot and resolve technical issues quickly to minimize disruptions during live events.

What We're Looking For

• Experience in operating audio-visual equipment in a live event or hospitality environment.
• Ability to work flexible hours including evenings, weekends, and holidays as required by event schedules.
• Understanding of sound systems, video projection, and lighting equipment
• Previous experience working in a resort, conference center, or large event venue.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.