Audio/Visual (A/V) Technician (Onsite - New York, NY)
We are seeking an Audio/Visual Technician responsible for delivering reliable, high-quality audio-visual support across Events, high-profile meetings, conference rooms, and client/business-facing Zoom environments. This role will support daily A/V operations, Event support, incident response, A/V system maintenance, Zoom support, and conference room readiness.
This is a 40-hour per week, 24-month contract (possible extension), an onsite role in New York, NY.
This is a W2 role as a Stage 4 Solutions employee. Health benefits and a 401K are offered.
Responsibilities:
Event and Meeting support
Experience supporting live in-person and broadcast Events, operating professional presentation hardware (Video switchers, audio mixers, PTZ camera control)
Experience supporting, and troubleshooting of enterprise event AV including QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic, Cisco and Logitech.
Experience supporting C-Suite level executives, working comfortably to provide audio/mic support
Conferencing & Room Support
Provide daily operational support for conference rooms, studios, Zoom Rooms, and collaboration technologies, including customer facing support for in-meeting A/V technologies
Troubleshoot and resolve incidents across devices, DSPs, CPU's, cameras, microphones, and displays.
Perform fleet-wide room certification and readiness checks.
Maintaining Conference Room systems, ensuring Firmware and software currency is updated
Frequent Conference room testing and functionality checks
Incident Response, Ticketing & Service Management
Manage, triage, and resolve A/V incidents and requests through the corporate ITSM (ServiceNow or Jira).
Maintain strong ticket hygiene: timely updates, root-cause notes, detailed resolution steps, and proper closure.
Monitor SLA performance, escalate when necessary, and help ensure consistent service delivery.
Requirements:
3 5 years of experience supporting Audio/Visual technologies in a corporate environment with emphasis on Event support
Hands-on experience with conferencing technologies (Zoom/Teams), DSPs, and audio/video control systems
Experience supporting live Events and broadcast environments
Experience supporting C-Suite executives
Strong understanding of A/V signal flow, acoustic principles, and IP networking fundamentals
Strong documentation and communication skills
Ability to work independently and in a fast-paced team environment
Experience with broadcast technologies, encoders, NDI/SRT workflows, or advanced production tools is preferred.
Experience troubleshooting Windows and macOS platforms related to A/V technologies is preferred.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ and apply to the Audio/Visual (A/V) Technician (Onsite - New York, NY) role.
Please feel free to forward this opportunity to others who may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on job requirements and candidate qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information, or other legally protected characteristics.
Compensation: $28/hr. - $31/hr.
#LI-SW1