Attraction Attendant (age 16+)

Must be able to work on 2 of the 3 weekend days (Friday, Saturday and Sunday)!

Applicants will be contacted by April 30th about interview and hire dates.

Duties & Responsibilities:

• Smiles and attends to the needs of park guests and employees
• Provides quality interaction and service
• Ensures guest safety and proper use of all safety equipment
• Provides answers to guests’ and employee’ questions.
• Follows established guidelines for grooming, uniform, and operating policies and procedures outlined in company handbooks.
• Conducts daily inspections of their assigned area to maintain standards of safety, cleanliness, and efficiency.
• Ensures positive guest relations, guest behavior, and guest attire.
• Takes responsibility for their actions.
• Directs minor guest/employee issues to the Team Leader, supervisor or manager on duty assigned to their area (inside or outside).
• Responds to codes that go over the radio communication system.
• Performs job functions within all policies and procedures as noted in the employee handbooks.
• Completes checklists and ensures everything is done thoroughly.
• Takes part in making sure the monthly walkthrough is successful.
• Responsible for working on daily project lists for continuous productivity.

Other Job Functions

• Performs all other job functions as required.

Preferred Prerequisites / Qualifications:

Personal Attributes:

• Self Motivated and consistent
• Great Guest Service including conflict resolution and the ability to remain calm
• Honesty, Integrity and Trustworthiness
• Personable, Fun and Friendly
• Optimistic / Professional Attitude
• Team Player who is committed to building a team that functions in unison to reach their goals

Skills:

• Basic understanding of computers be able to troubleshoot computer issues.
• A basic knowledge of Point-of Sale/Ticketing Software
• Excellent verbal and written communication
• Time Management
• Guest Service
• Decision Making/ Fair Judgment
• Initiative driven
• Consistent and always striving to do better.
• Mathematical abilities

Physical Requirements:

• Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking and fine motor skills.
• Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching.
• Must be able to lift, push, and pull a maximum of 50 pounds.
• Use Ladders

Environmental Factors:

• The primary work location is in an outdoor environment as well as on site buildings. Will also include some office environment.
• In these environments the employee will be exposed to dirt and dust, extreme temperatures, noise and vibration, and wetness, snow and humidity.