Overviewthe Attorney Liaison specializes in processing medical records requests from attorney's offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required.ResponsibilitiesTo review and respond to all Attorney requests received via mail, fax, and email, including but not limited to: Subpoenas, Affidavit requests, Billing, and medical records requestsDrafts and prepares records and affidavits pertaining to LOP casesCreates invoices and accepts payments for attorney and third‑party records requestsTracks and follows up with outstanding requests and invoicesEnsures records are distributed within the legal time limitsProvides customer service via telephone, email and in person dailyFollow-up on outstanding LOPsOther duties as assignedQualificationsEducation and/or ExperienceMinimum of 3 years Medical Records experienceHeavy experience in attorney and LOP casesSkills/Specialized KnowledgeKnowledge of laws that regulate communication and privacy act.HIPAA laws and understanding of the application of all aboveAbility to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficientlyPrepare detailed correspondence for both internal and external audiencesEstablish and maintain effective working relationships with othersOrganized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questionsKnowledge of the insurance industryProfessionalism in all dealings, both internal and externalAbility to clearly communicate, both verbally and in writingDetail orientedFamiliarity with Microsoft Outlook, Word, and Excel#J-18808-Ljbffr