ASST SYSTEM ADMINISTRATOR

University of Georgia

  • Athens, GA
  • 8 days ago

    Highlights

    Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment and maintain eligibility without sponsorship throughout your appointment. Areas of responsibility include but are not limited to: desktop support (Windows/Mac), device imaging, printer management, device inventory, device management via Intune/Addigy, device troubleshooting, user management (AD and Entra), network/IP management, and conference room support.

    Numbers & Facts

    LocationAthens, GA

    Description

    Posting Details

    Posting Details

    Posting Number S15564P Working Title ASST SYSTEM ADMINISTRATOR Department VPR-Research IT About the University of Georgia

    Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

    About the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

    Monday through Friday 8:00 am - 5:00 pm

    Advertised Salary Commensurate with Experience Posting Date 08/04/2026 Open until filled Yes Closing Date Proposed Starting Date 09/01/2026 Special Instructions to Applicants

    Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment and maintain eligibility without sponsorship throughout your appointment.

    Location of Vacancy Athens Area EEO Policy Statement

    The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

    USG Core Values Statement

    The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

    Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

    Position Information

    Classification Title Network Support Technician I FLSA Non-Exempt FTE 1.00 Minimum Qualifications

    High school diploma or equivalent

    Preferred Qualifications Position Summary

    This position is responsible for supporting the use of computing devices across all of the various units within the Office of Research. Areas of responsibility include but are not limited to: desktop support (Windows/Mac), device imaging, printer management, device inventory, device management via Intune/Addigy, device troubleshooting, user management (AD and Entra), network/IP management, and conference room support.

    This position requires completion of specified certifications within the first two years of hire for employees who do not already possess them, with department support available.

    Knowledge, Skills, Abilities and/or Competencies

    • Knowledge of IT support principles and practices, with the ability to provide technical assistance and troubleshoot hardware, software, and related technology issues.
    • Fast learning and willing to listen to and be taught by more experienced personnel
    • A team player with excellent communication skills
    • Great attention to detail and time-management skills
    • Analytical thinking and problem-solving capability
    • Well-organized and punctual
    • Ability to provide high-quality customer support
    • Strong capability to document work product and resolution steps
    • Knowledge of and the ability to attain the certifications below:
    • CompTIA A+
    • MS-900
    • MD-102 Endpoint Administrator
    • Security+
    • Apple Device Support

    Physical Demands

    • Sitting, standing, walking, bending, stooping, pushing, pulling, lifting up to 20 lbs and carrying up to 25 lbs.
    • Walking between campus buildings
    • Sitting or standing for long periods

    Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

    Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

    Background Investigation Policy

    Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

    Duties/Responsibilities

    Duties/Responsibilities

    New device imaging - develop, manage and update an automated imaging process to be used throughout the unit.

    Percentage of time 15 Duties/Responsibilities

    New device installs and troubleshooting.

    Percentage of time 5 Duties/Responsibilities

    Application setup and troubleshooting.

    Percentage of time 20 Duties/Responsibilities

    Device tracking and maintenance.

    Percentage of time 10 Duties/Responsibilities

    Device network assignment and maintenance.

    Percentage of time 5 Duties/Responsibilities

    User/Group maintenance.

    Percentage of time 5 Duties/Responsibilities

    Communicate with team regarding issues and resolutions.

    Percentage of time 5 Duties/Responsibilities

    Assist end users in device and application usage as well as any other related issues.

    Percentage of time 20 Duties/Responsibilities

    Help maintain unit documentation regarding devices, protocols, and processes relevant to the unit.

    Percentage of time 15

    Contact Information

    Recruitment Contact

    Contact Details

    For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

    Recruitment Contact Name Gary Rachel Recruitment Contact Email gcrachel@uga.edu Recruitment Contact Phone

    Posting Specific Questions

    Required fields are indicated with an asterisk (*).

    Applicant Documents

    Required Documents

    • Resume/CV
    • Cover Letter
    • List of References with Contact Information

    Optional Documents

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