Job purpose- Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm.
- Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources.
- Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability.
Duties and responsibilities- Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff.
- Check crew work & properties for quality of workmanship.
- Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports.
- Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed.
- Run Maintenance meeting every morning before crews leave for the day
- Check job progress
- Assign daily tasks
- Handle any issues or concerns
- Participate in Garden & Property Managers meeting at end of every work day
- Check job progress
- Handle any issues or concerns that pertain to Maintenance crews
- Run Wednesday safety meetings with crews.
- Assure supply stocks are maintained and help facilitate getting them where needed.
- Match invoices with orders.
- Assist crews in performing and completing jobs when needed.
- Provide hands on training and instruction to staff on proper practices and methods to do variety of Landscape Management tasks.
- Assist in equipment purchasing decisions.
- Snow season
- Manage areas, crews, and individual staff.
- Route services and assist in problem solving
- Check & Inspect equipment for issues
- Assemble sub–contractors for plowing and route them.
- Order snow plow and supplies
- Handle dispatching of snow team
Qualifications- Education: 2- or 4-year degree in related field or equivalent experience.
- Experience: 2 or more years’ experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services.
- Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment.
- Physical: Must be able to lift 50 lbs, work in extreme weather conditions, and able to assist in all areas of proper landscape management.
- Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting – additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including: Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease.
- Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator.
- Professional Certifications: All a major plus.
Working conditionsThis position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route. Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop.
Tobe considered for this position, the candidate must:- Be willing and able to work 8-10 hours per day, 5-6 days per week.
- Pass a pre-employment background and driving record check.
- Have reliable transportation to and from work.
- Be authorized to work in the United States.
Supplemental Pay Types:
- Profit sharing
- Team incentives
- Impact Bonuses
- Employee point reward system
- Bonus pay
- Signing bonus
Why Join The Pattie Group, Inc.?At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team:
- Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.
- Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here.
- Comprehensive Benefits Package:
- Medical, dental, and vision insurance
- Short-term disability coverage
- Life insurance
- 401(k) retirement plan with Company Matching Contributions
- Profit-sharing opportunities
- Paid Time Off and Paid Holidays
- A Culture That Values Fun and Connection:
- Regular company picnics, parties, team cookouts, and staff baseball games
- An annual awards banquet to celebrate our team’s hard work and achievements
- Community involvement offering Charity and Kindness
- Employee Recognition and Rewardsto recognize your dedication and contributions.
- Discounted services, materials, and more!
- Employee of the month recognition!
- Team incentives and Profit Sharing
At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.
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