Asst. Operation Manager/Field Supervisor - Landscape MGT

Job purpose

• Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm.
• Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources.
• Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability.

Duties and responsibilities

• Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff.

• Check crew work & properties for quality of workmanship.

• Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports.

• Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed.

• Run Maintenance meeting every morning before crews leave for the day

• Check job progress

• Assign daily tasks

• Handle any issues or concerns

• Participate in Garden & Property Managers meeting at end of every work day

• Check job progress

• Handle any issues or concerns that pertain to Maintenance crews

• Run Wednesday safety meetings with crews.

• Assure supply stocks are maintained and help facilitate getting them where needed.

• Match invoices with orders.

• Assist crews in performing and completing jobs when needed.

• Provide hands on training and instruction to staff on proper practices and methods to do variety of Landscape Management tasks.

• Assist in equipment purchasing decisions.

• Snow season

• Manage areas, crews, and individual staff.

• Route services and assist in problem solving

• Check & Inspect equipment for issues

• Assemble sub-contractors for plowing and route them.

• Order snow plow and supplies

• Handle dispatching of snow team

Qualifications

• Education: 2- or 4-year degree in related field or equivalent experience.
• Experience: 2 or more years' experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services.
• Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment.
• Physical: Must be able to lift 50 lbs, work in extreme weather conditions, and able to assist in all areas of proper landscape management.
• Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting - additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including: Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease.
• Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator.
• Professional Certifications: All a major plus.

Working conditions

This position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route. Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop.

To be considered for this position, the candidate must:

• Be willing and able to work 8-10 hours per day, 5-6 days per week.
• Pass a pre-employment background and driving record check.
• Have reliable transportation to and from work.
• Be authorized to work in the United States.

Supplemental Pay Types:

• Profit sharing
• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus

Why Join The Pattie Group, Inc.?

At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you'll enjoy when you join our team:

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.

• Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses - because learning never stops here.

• Comprehensive Benefits Package:

• Medical, dental, and vision insurance

• Short-term disability coverage

• Life insurance

• 401(k) retirement plan with Company Matching Contributions

• Profit-sharing opportunities

• Paid Time Off and Paid Holidays

• A Culture That Values Fun and Connection:

• Regular company picnics, parties, team cookouts, and staff baseball games

• An annual awards banquet to celebrate our team's hard work and achievements

• Community involvement offering Charity and Kindness

• Employee Recognition and Rewards to recognize your dedication and contributions.

• Discounted services, materials, and more!

• Employee of the month recognition!

• Team incentives and Profit Sharing

At The Pattie Group, you're not just joining a company - you're joining a team that values your growth, celebrates your success, and knows how to have fun along the way.