Asst Mgr, Clinical Services- RN Hospice- Full Time, Days, 8 AM - 4 PM, Atlantic Visiting Nurse

The Assistant Manager Clinical Services (Hospice) is a full-time position with Atlantic Visiting Nurse's (AVN), supporting the Hospice Department and provides executive support to the Hospice Director and Hospice Medical Director.

Qualifications/Experience:

• Minimum of associate degree/or relevant experience
• Strong Computer Skills (especially competent in Windows Suite/Excel)
• Creative approach to agency document formatting and design
• Excellent communication and people skills
• Ability to work independently and as part of a team.

Duties & Responsibilities:

• Provides oversight to the Hospice Clerical Staff.

• Orients and trains clerical staff

• Organizes and delegates clerical team functions

• Holds clerical team accountable to designated tasks

• Supervises day-to-day functions.

• Performance manages and completes annual performance evaluations.

• Supports the Operations of the Hospice Department:

• Maintains & communicates Hospice Daily Census reports/data.

• Referral tracking

• Admission tracking -

• Communicating to disciplines

• Entering NOE information

• Death/discharge/Revocation tracking- communicating to team,

• Assists with Consent & DNR process.

• Utilizes DocuSign to obtain signatures.

• Uploads in On-Base

• Manages/tracks consents.

• Tracks/follow-up DNRs

• Coordinates services for hospice patients as indicated.

• Transportation

• Transfer to home care

• Assists in onboarding of new staff.

• Enter clinicians into Dragonfly database.

• Coordinates schedules as needed.

• Assists in the preparation of IDT meetings on a weekly basis.

• Coordinates agendas

• Coordinates attendees and schedules

• Communicate Hospice patient information including admission and imminent death information.

• Billing/finance

• Interdisciplinary team members

• Answering Service

• Coordinates booking of meeting rooms and sending of invites.

• Collaborates & follows up with billing & CAC department on resolutions of errors.

• Registration errors

• Incorrect death dates

• Medicaid status

• Generates, reviews, and follows- up on required reports.

• Mileage reports

• Authorization reports

• HOPE discharge report.

• Additional reports as required.

• Completes end of month reporting inclusive of

• CAHPS report

• Dragonfly & At Home Medical reports

• Accruals

• Room & Board

• Additional data as needed.

• Maintains forms/educational materials.

• Tracks inventory.

• Creation and formatting of new materials

• Utilizes the AHS ordering system to obtain materials from print shop.

• Assists/supports Hospice Physicians

• Time sheets

• F2F scheduling

• Coverage schedule/calendar

• Oversees Bereavement Coordinator support

• Coordinates/completes the end of day follow-up on prescriptions to Hospice MDs

• Ensure signatures and receipts from Dragonfly for delivery.

• Coordinates/communicates statuses with Care XM (answering service)

• Daily calendars/schedules

• Imminent death information

• Weekend On-Call schedule

• Participate in agency survey preparation and support.

• Collaborate with Hospice Scheduler, Asst. Mgrs., and clinicians in the scheduling of visits adhering to regulatory requirements.

• Contract coordination

• Liaison for Medicaid Room & Board contracts for Nursing Homes & other Hospice related contracts

• Liaison for Respite contracts for facilities

• Administrative duties to assist & support Executive Director Home Care & Hospice, Hospice Director, and Hospice Medical Director & Hospice Leadership team:

• Maintain calendars Medical Director, Hospice MD, On-Call, Time off.

• Book rooms and coordinates meetings for all Hospice leadership including room set up.

• Arranges for refreshments if required.

• Maintains meeting minutes for all Manager/Leadership level meetings.

• Assists & coordinates agency contract preparation and maintenance.

• Maintains and updates corporate records as needed.

• Submit reimbursements.

• Other Duties as Assigned.

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children''s Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
• Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey''s only hospitals to be named among America''s 50 Best hospitals by Healthgrades in 2026.
• Named by Becker''s Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Our Home care and Hospice teams work with more than our patients, we work with their families, inside their homes and in their community. When you join our team, you also join theirs, bringing them your comfort, compassion, education, and expertise. We celebrate these close connections every day, by delivering the best comprehensive home care and hospice services possible.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Required:

1. Bachelor''s degree in health discipline or related field or

2. 2 years of experience in health discipline or relevant area.

Preferred:

1. Master''s degree in health discipline or related field.

2. EPIC training preferred