Asst. Dir. of Quality Programs

State of Indiana

Indianapolis, IN

JOB DETAILS
SALARY
SKILLS
Budget Forecasting, Budgeting, Business Practices, Calculators, Child Support, Childcare, Coaching, Communication Skills, Continuous Improvement, Corrective Action, Data Quality, Dental Insurance, Disciplinary Action, Early Childhood Education, Family Social Work, Financial Projections, Government, Health Plan, Identify Issues, Interpersonal Skills, Interviewing Skills, Leadership, Maintain Compliance, Needs Assessment, News and Media, Operations, Organizational Development/Management, People Management, Performance Analysis, Prescription Drugs, Problem Solving Skills, Process Improvement, Program Evaluation, Public Policy, Public/Media/Press/Analyst Relations, Quality Assurance, Quality Management, Quality Metrics, Reimbursement, Reporting Skills, Retirement Plan, Staff Training, Strategic Planning, Time Management, Training/Teaching, Vision Plan, Willing to Travel
LOCATION
Indianapolis, IN
POSTED
5 days ago

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, youll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, youll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Serivces Administration:

The Office of Early Childhood and Out-of-School Learning (OECOSL) oversees early child care, education and out-of-school-time programs for the State of Indiana. The vision of OECOSL is that every Indiana community will have a strong network of Early Care and Education and Out-of-School Time programs that support the child, the family and local schools. Programs will be high quality, affordable and accessible to enable families to work effectively to obtain economic self-sufficiency. Children will thrive in programs that meet their developmental and educational needs and make them feel welcome, encouraged and supported. Professionals teaching and caring for children will have the resources, including training and education, needed to operate and maintain high quality programs.

Role Overview:

This role, Assistant Director of Quality Programs, provides operational leadership for Indiana's Quality Support Team, ensuring child care providers receive proactive, consistent, high-quality support that strengthens program quality, increases confidence, and improves outcomes for children and families. In this role, you will translate agency priorities into daily practice by leading Support Specialists, developing systems, coaching staff, analyzing provider feedback, and driving continuous improvement across statewide provider supports while ensuring compliance with state and federal requirements.

In addition to leading statewide provider supports, this role also contributes to broader quality and infrastructure initiatives across early childhood education. Responsibilities include supporting Indiana's Quality Rating and Improvement System (QRIS) under the direction of the OECOSL Director of Quality Programs and partnering on agency-wide quality efforts. The Assistant Director works closely with the Director to coordinate daily operations, ensure compliance, monitor objectives, and provide comprehensive reports, maintaining alignment with state and federal requirements while advancing OECOSL's strategic priorities. Some state travel is required. The ideal candidate will have a minimum of three years of work experience in Early Childhood and Out-of-School Learning programs or the equivalent. Bachelor's degree required in a related field but Master's degree preferred.

Salary:

The salary for this position traditionally starts at $75,010.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

  • Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
  • Assist the Director with developing and coordinating plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
  • Provide guidance to agencies and the public regarding applicable laws and rules.
  • Supervise subordinate personnel including hiring, determining workload, and authorizing assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
  • Assist with monitoring agency or program budget including revenues, expenditures, and budget projections.
  • Communicate with news and other media and respond to media questions or requests in an appropriate public relations manner.
  • Coordinate with other government officials on planning issues.
  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
  • Set expectation, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What Youll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Extensive knowledge of agency and/or organizational program(s) and business practices.
  • Extensive knowledge of State programs and resources, public policy, and program evaluation.
  • Ability to develop and/or measure program outcomes.
  • Ability to create and maintain strong working relationships with key public and private government and business leaders.
  • Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
  • Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
  • Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
  • Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions.
  • Ability to identify problems. Determine accuracy and relevance of information. Implement sound judgment to generate and evaluate alternatives and to make recommendations.
  • Ability to assign work, set clear direction, and manage workflow.
  • Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans

  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards

  • Health savings account, which includes bi-weekly state contribution

  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

  • Two (2) fully-funded pension plan options

  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

  • Up to 15 hours of paid community service leave

  • Combined 180 hours of paid vacation, personal, and sick leave time off

  • 12 paid holidays, 14 on election years

  • Education Reimbursement Program

  • Group life insurance

  • Referral Bonus program

  • Employee assistance program that allows for covered behavioral health visits

  • Qualified employer for the Public Service Loan Forgiveness Program

  • Free Parking for most positions

  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

About the Company

S

State of Indiana

A State of Opportunities! Indiana State Government is a goal driven, performance oriented, customer focused workforce. If you are looking to advance your career in a dynamic and energized environment, then we welcome you to explore opportunities within state employment. In joining our workforce, you will gain a rewarding experience working on behalf of Hoosiers to build a better Indiana.

No other organization can offer the diversity of careers, the upward mobility or the ability to change disciplines like the State of Indiana. Plus you'll find that enhancing your job description is something that is actually encouraged throughout the organization.

Indiana State Government has more than 70 state agencies and approximately 31,000 Full-Time Employees located throughout the state. Within our agencies we are proud to offer a diverse workforce and a variety of job categories that include: Architecture & Engineering, Clerical & Office Support, Education, Training & Library Science, Executive, Health Care, Human & Social Services, Information Technology, Law Enforcement and Public Safety, Legal, Accounting & Finance, Human Resources, Environmental & Natural Resources, Animal Health, Maintenance Trades, Biologic & Scientific, Transportation, Food Service, Administrative & Managerial.

To search for your next career opportunity with Indiana State Government, please visit our website at www.in.gov/spd.

  • Apply to jobs 24-7.
  • Jobs openings are posted to the state job bank on a daily basis.
  • Create your own profile and submit an application to multiple jobs at once.
  • Edit/update your information as often as you like
  • Your profile will now be searchable by hiring managers.
  • Use job search agents to aid in your job search.


COMPANY SIZE
10,000 employees or more
INDUSTRY
Government and Military
WEBSITE
http://www.in.gov/spd