Highlights
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. The role involves providing technical support, handling hardware issues, and managing IT assets.
Numbers & Facts
| Location | Merrifield, VA |
| Industry | Staffing/Employment Agencies |
| Salary | $55 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.mitchellmartin.com |
Description
Title: Associate Tech Support Analyst
Location: Merrifield, VA
Employment Type: Contract
Compensation:
Pay Range$55.00 Per Hr
Description
This position is a contract role requiring onsite presence five days a week at our headquarters in the USA.
The role involves providing technical support, handling hardware issues, and managing IT assets.
Candidates should have experience with ticketing systems and possess strong communication skills.
Key Responsibilities
Deploy and image laptops and desktops for new employees.
Provide end-to-end troubleshooting and hardware support.
Manage the return merchandise process for testing returned devices.
Handle IT asset recovery and offboarding procedures.
Fulfill software installation and update requests, and support virtual environments.
Qualifications
1-5 years of experience in desktop or technical support.
Proficiency with a ticketing system similar to ServiceNow.
Strong communication skills for daily updates and status reports.
Experience with imaging and deploying hardware.
Comfortable working onsite five days a week.
Core Technologies
Ticketing System | Virtual Environments | Imaging Software | Hardware Troubleshooting Tools
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy.
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-GV1
Location: Merrifield, VA
Employment Type: Contract
Compensation:
Pay Range$55.00 Per Hr
Description
This position is a contract role requiring onsite presence five days a week at our headquarters in the USA.
The role involves providing technical support, handling hardware issues, and managing IT assets.
Candidates should have experience with ticketing systems and possess strong communication skills.
Key Responsibilities
Deploy and image laptops and desktops for new employees.
Provide end-to-end troubleshooting and hardware support.
Manage the return merchandise process for testing returned devices.
Handle IT asset recovery and offboarding procedures.
Fulfill software installation and update requests, and support virtual environments.
Qualifications
1-5 years of experience in desktop or technical support.
Proficiency with a ticketing system similar to ServiceNow.
Strong communication skills for daily updates and status reports.
Experience with imaging and deploying hardware.
Comfortable working onsite five days a week.
Core Technologies
Ticketing System | Virtual Environments | Imaging Software | Hardware Troubleshooting Tools
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy.
Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4
EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
#LI-GV1
About Company
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Similar Jobs
- Visa
Associate Cybersecurity Analyst, Applied Cryptography - Local Candidates Only
- Ashburn, VA
- Johns Hopkins Applied Physics Laboratory (APL)
GNSS Data Science and Navigation Analyst
- Laurel, MD