Highlights
Overview: The College of Veterinary Medicine is seeking an Associate Tech Support Analyst-IT to assist with implementing IT support requests, evaluating technical needs, and supporting technology solutions. Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
Numbers & Facts
| Location | Auburn University, AL |
| Job Type | Full-time |
| Industry | Education |
| Salary | $47,970–$76,750 Per Year |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1856 |
| Website | http://www.auburn.edu/ |
Description
Pay Range:
USD $47,970.00 - USD $76,750.00 /Yr.
Overview:
The College of Veterinary Medicine is seeking an Associate Tech Support Analyst-IT to assist with implementing IT support requests, evaluating technical needs, and supporting technology solutions. Under close supervision, this position helps assess user needs, analyze systems, and implement technical solutions to support the college's technology operations.
Responsibilities:- Analyzes problems on computer applications and University systems and provides technical assistance to University constituents.
- Analyzes current and proposed departmental and client hardware and software systems. Develops and maintains systems for the various constituencies within the unit.
- Reviews proposals which consist of objectives, scope, and client expectations. Gathers facts, analyzes data, and prepares proposal synopses comparing alternatives in terms of cost, time, and available resources.
- Provides individual and/or group instruction and training to students, faculty, and staff on computer technologies.
- Provides technical support for research and development initiatives and for the implementation of new technologies for adoption.
- Writes structured programs, as appropriate, using technologically current programming languages to support systems.
- Bachelor's degree - no specific discipline.
Or
- Associate's degree - no specific discipline.
- 4 years of relevant IT experience in IT support and analysis, preferably in a university setting.
Or
- High school diploma or GED
- 8 years of relevant IT experience in IT support and analysis, preferably in a university setting.
Desired Qualifications:
- Degree in IT or related field preferred.
- Basic understanding of the business environment of a large university including a basic understanding of University policies operating procedures. (Beginner proficiency)
- Knowledge of multi-site VOIP environments. (Beginner proficiency)
- Knowledge of computing technologies demonstrated skills abilities with a broad range of relevant multi- user computer systems. (Beginner proficiency)
- Strong customer service orientation
- Ability to effectively communicate technical concepts to a non-technical audience.
- Strong technical aptitude and computer skills.
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
- Ready to lead and shape the future of higher education? Apply today! War Eagle!
About Company
Welcome to Auburn University, a
comprehensive land, space and sea grant research institution blending arts and applied sciences. The University
continuously changes to accommodate today's needs, while still respecting the traditions and spirit of Auburn. As we grow and change, Auburn will always continue its tradition of excellence.
The main campus had an enrollment during fall of 2007 of 24,137. Auburn University offers degrees in 13 schools and colleges at the undergraduate, graduate and professional levels.
Auburn University is known not only for its academic excellence, but for its impact on Alabama as well. A recent study determined AU had nearly $ 4 billion economic impact on the state of Alabama, including a $ 1.5 billion impact on the economy and a $ 2.4 billion impact in "human capital." AU's Technical Assistance Center, a collaborative Engineering / Business outreach unit, performs hundreds of projects annually for state industry, generating millions of dollars in increased efficiencies and saving or creating hundreds of jobs statewide.
Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science, and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn.
The main campus had an enrollment during fall of 2007 of 24,137. Auburn University offers degrees in 13 schools and colleges at the undergraduate, graduate and professional levels.
Auburn University is known not only for its academic excellence, but for its impact on Alabama as well. A recent study determined AU had nearly $ 4 billion economic impact on the state of Alabama, including a $ 1.5 billion impact on the economy and a $ 2.4 billion impact in "human capital." AU's Technical Assistance Center, a collaborative Engineering / Business outreach unit, performs hundreds of projects annually for state industry, generating millions of dollars in increased efficiencies and saving or creating hundreds of jobs statewide.
Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science, and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn.