Associate Program Advisor

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Job Description:

The RISE (Retention Initiatives and Student Engagement) Office at Madison College is seeking an Associate Program Advisor to join the team. This position provides individualized coaching, academic, career and transfer advising and case management services to support student enrollment, persistence and retention.

The Associate Program Advisor builds supportive relationships with students to assess their strengths, identify academic and career goals and address barriers that may affect their success. This role promotes persistence by teaching academic success strategies, helping students develop personalized action plans and interpreting degree progress tools to support informed course selection and educational planning.

This role involves proactively monitoring student progress, responding to faculty alerts and student concerns and providing timely outreach, early intervention, follow-up and referrals. The Associate Program Advisor connects students with campus and community resources that support their academic achievement and overall well-being and provides accessible coaching through individual appointments, workshops, classroom visits and drop-in services. The role may assist with program coordination and event management by identifying programming needs, scheduling activities, facilitating events, securing resources and providing project oversight.

Schedule: This part time, 25 hours a week, Monday – Friday, flexibility between operational hours of 8:00am – 4:30pm. To support programming and unit coverage, availability beyond 4:30pm Monday-Friday will be needed 1-2 times per month.

This is a Limited Term Employment (LTE) position through June 30, 2027.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled, with a first consideration date of August 20, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required documents (2):

• Resume
• Cover Letter

*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.

Accountabilities:

• Builds supportive relationships with students to assess strengths, identify academic goals and uncover barriers that may impact success.
• Promotes student persistence by teaching academic success strategies and guiding students in developing action plans tailored to their individual needs.
• Connects students with campus and community resources to support holistic well-being and reduce barriers to academic achievement.
• Responds to faculty alerts and student concerns by providing timely outreach and follow-up to address academic and engagement challenges.
• Delivers case management and retention support through proactive monitoring, early intervention, and referrals to resources to address barriers to student success.
• Offers accessible coaching through workshops, classroom visits, drop-in support and individual appointments to maintain consistent student contact.
• Provides individualized academic, career, and transfer advising to  support student goal-setting and interprets degree progress tools to assist students in making informed enrollment decisions such as course selection and educational planning.
• Documents coaching interactions and tracks student outreach to support coordinated care and inform retention efforts.
• May provide program coordination and event management, including determining event and programming needs, scheduling, facilitating, acquiring resources and providing project management oversight for programs or events.
• Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities

• Knowledge of academic advising principles, such as course planning, transfer pathways, and student support strategies, student development theory, academic coaching practices and factors influencing student retention and success.
• Knowledge of campus and community resources that support students’ academic, financial and personal well-being.
• Skill in applying case management strategies to support students navigating academic, personal, or financial challenges.
• Skill in building rapport and engaging with students.
• Skill in assessing student needs and applying coaching techniques.
• Ability to document interactions and maintain accurate records.
• Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
• Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
• Skill in effectively and respectfully communicating with others.

Minimum Requirements:

• Education:

Associate Degree or equivalent work experience

• Experience:

2-4 years of relevant and progressive work experience

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email

Talent@madisoncollege.edu

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.  Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation.  Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221