Associate Product Manager, Payments

Tyler Technologies

Overland Park, KS
30+ days ago

Highlights

The Associate Product Manager, Payments Transactions will help define and drive the vision, strategy, and roadmap for the core transaction processing platform that connects the Tyler Payments ecosystem with a variety of payment gateways and processors. This role partners closely with Product, Development, Implementations, and Support teams to deliver secure, scalable, and reliable payment processing solutions that support revenue collection across the public sector.

Numbers & Facts

Location	Overland Park, KS
Industry	Accounting and Auditing Services
Company Size	2,500 to 4,999 employees
Year Founded	1966

Description

Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Payments Product group provides secure, innovative, and scalable payment processing solutions that power financial transactions across diverse public sector verticals.

Position Overview

This role partners closely with Product, Development, Implementations, and Support teams to deliver secure, scalable, and reliable payment processing solutions that support revenue collection across the public sector. The ideal candidate has experience with transaction-based software products, customer-facing engagements, and payment processing systems, with familiarity in finance, payment operations, or microservices-based architectures.

Responsibilities

Prioritize Product Investments

Own and maintain the Payments Transactions backlog.
Assess customer needs and product opportunities.
Prioritize features, enhancements, and technical investments.
Align roadmap and release plans with stakeholders.

Define and Validate Solutions

Define epics, user stories, and acceptance criteria.
Partner with engineers on payment processing and integration solutions.
Define business rules, workflows, and data requirements.
Validate requirements and solutions with stakeholders.

Lead Product Delivery

Guide features from concept to release.
Partner with Development and QA on delivery.
Coordinate releases and stakeholder communications.
Support testing, documentation, and operational readiness.

Drive Product Adoption

Monitor product performance and adoption.
Promote product value across internal and customer teams.
Participate in customer engagements and industry events.
Champion the Payments Transactions product vision.

Qualifications

Bachelor's degree or equivalent experience in Business, Information Systems, Computer Science, Finance, or a related field.
2+ years of experience in product management, business analysis, payments, fintech, software implementation, or a related role.
Strong understanding of the software development lifecycle and Agile product development practices.
Ability to understand and discuss technical concepts including APIs, databases, integrations, and payment transaction workflows.
Strong analytical, problem-solving, and prioritization skills with attention to detail.
Excellent written, verbal, and presentation communication skills.
Demonstrated ownership, accountability, and a commitment to developing deep product and industry expertise.
Ability to contribute independently and collaborate effectively across Product, Development, Implementations, and Support teams.

Preferred Qualifications

Experience with payment gateways, card-present or card-not-present transactions, settlement, reconciliation, or disbursement workflows.
Familiarity with payment industry standards and regulations, including PCI-DSS.
Familiarity with SQL, APIs, software integrations, or database concepts.

About Company

Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

State & Local Government Solutions

ERP | Financial
Courts & Justice
Appraisal & Tax
Records & Documents
Planning, Permitting & Licensing
Public Safety

School Solutions

Student Management
Financial

Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.