Associate Manager - Maintenance

GENERAL FUNCTION :
The Senior Maintenance Manager is responsible for the reliability, availability, and performance of all automated material-handling equipment and facility systems at the McDonough Distribution Center. Reporting to the Maintenance Director, North America, this leader directs maintenance supervisors and maintenance team members across a split-shift operation to keep PLC-controlled conveyor, sortation, robotics, and RFID systems — as well as building and facility infrastructure — running at peak uptime. The role owns the site's preventive, condition-based, and continuous-improvement maintenance programs across both production automation and facilities, and is accountable for driving measurable results across core reliability KPIs — MTTR, MTBF, OEE, and breakdown reduction — while managing projects, budgets, vendors, and team development.

MAJOR DUTIES AND RESPONSIBILITIES:

Leadership & Team Management
Lead, coach, and develop maintenance supervisors and maintenance technicians across a split-shift, Monday–Friday operation, ensuring full equipment coverage.
Set clear priorities, work assignments, and performance expectations; build technical bench strength through structured hiring, training, and skills development.
Foster a safety-first culture and ensure compliance with all EHS, OSHA, LOTO, and site safety standards.
Equipment Reliability & Technical Ownership
Own the reliability of PLC-controlled systems (e.g., Allen-Bradley/Rockwell, Siemens), conveyor lines, shipping sorters, Sure Sort sortation machines, robotics, and RFID reader/scan systems.
Direct troubleshooting and rapid recovery of critical automation assets to minimize downtime and protect daily order-fulfillment throughput.
Ensure controls, drives, sensors, and material-handling equipment are maintained to manufacturers and site standards.
Facilities Management & Building Systems
Oversee maintenance and reliability of all facility systems, including HVAC, fire sprinkler systems, water backflow prevention, plumbing, electrical distribution, lighting, and dock equipment.
Manage building envelopes and infrastructure — roofing, flooring, doors, and general construction/repair — and coordinate minor construction and renovation projects on site.
Maintain commercial kitchen and break-room equipment, including ovens, coolers, freezers, and refrigeration systems.
Ensure code compliance and timely completion of regulatory inspections and testing (fire/life-safety, backflow certification, HVAC, elevator/dock, and related building codes).
Select and manage third-party contractors and service vendors for specialized facility trades, holding them to scope, quality, cost, and schedule.
Preventive, Condition-Based & Continuous Improvement
Build and sustain CMMS-driven preventive maintenance (PM) schedules with high PM compliance and a strong planned-vs-reactive ratio.
Deploy condition-based maintenance (CBM) techniques — vibration, thermal, electrical, and oil analysis — to detect failures before they cause downtime.
Drive continuous improvement (CI) initiatives using root cause analysis (RCA) and equipment work orders (EWO) to permanently eliminate recurring failures.
KPIs & Performance Management
Track, analyze, and improve all maintenance KPIs, including MTTR, MTBF, OEE, and breakdown frequency.
Use data and trend analysis to target chronic failures, prioritize resources, and report reliability performance to the Maintenance Director, North America.
Project & Budget Management
Plan and execute maintenance projects, upgrades, and equipment overhauls — including scoping, scheduling, risk management, and milestone tracking.
Manage the maintenance budget, spare-parts inventory, and vendor/contractor relationships to control cost while protecting uptime.
Partner cross-functionally with Operations, HR, EHS, and Logistics to align maintenance activity with production demand.
Experience with zero-based budgeting and spare-parts optimization.

BASIC QUALIFICATIONS:
Bachelor's degree in engineering, Industrial Technology, or a related field — or equivalent combination of education and hands-on experience.
7+ years of progressive maintenance/reliability experience in a high-throughput distribution, warehouse-automation, or manufacturing environment.
3+ years of leadership experience directly managing supervisors and/or maintenance teams.
Strong working knowledge of PLCs, robotics, conveyor systems, shipping sorters, RFID readers, and automated sortation (Sure Sort or equivalent) machines.
Working knowledge of facility systems — HVAC, fire sprinklers, water backflow prevention, roofing, general construction, and commercial kitchen/refrigeration equipment (ovens, coolers, freezers).
Demonstrated experience with preventive and condition-based maintenance programs and a CMMS platform.
Proven track record improving maintenance KPIs — MTTR, MTBF, OEE, and breakdown reduction.
Project management experience with the ability to plan, budget, and execute multiple initiatives simultaneously.
Availability to work a split shift, Monday–Friday, and to respond to critical equipment issues as needed.