Associate Manager, Human Resources

About The Digital Stronghold

The Digital Stronghold is a modern commerce collective built around four distinctive, high-performance brands: Taylor Stitch, The Tie Bar, Boston Scally, and Pedal Mafia. Each brand stands on its own with a loyal community and a clear sense of purpose, yet together, they define what contemporary menswear looks like across lifestyle, tailoring, and performance apparel.

We are creators, builders, and collaborators who believe in the strength of design-led thinking and thoughtful storytelling across every product we make.

Our Values

• Own the outcome
• Move with purpose
• Speak truth, listen fully
• Learn and share
• Drop the ego
• Build for the long haul

About the Role

The Associate Manager, Human Resources plays a key role in supporting the day-to-day execution of HR operations across The Digital Stronghold. This position is ideal for a highly organized HR professional who enjoys balancing operational excellence, employee support, and recruiting coordination in a fast-paced, collaborative environment.

This role requires someone who is detail-oriented, proactive, and service-minded, with the ability to manage multiple priorities while delivering a strong employee and candidate experience. You will partner closely with leadership, hiring managers, and external partners—including our PEO, to support recruiting, onboarding, employee lifecycle administration, talent processes, and HR systems management.

This is a hybrid remote position based in Western Pennsylvania or Ohio with occasional travel as needed.

What You'll Do

Recruiting & Talent Coordination

• Coordinate full-cycle recruitment processes including job postings, applicant tracking, screening, and interview scheduling
• Post and promote open roles across recruiting platforms and ATS systems
• Review resumes and applications to identify qualified candidates
• Conduct initial candidate screenings and participate in interviews with hiring managers
• Coordinate interview logistics and candidate communication
• Prepare and distribute offer letters and onboarding documentation

Employee Onboarding & HR Operations

• Coordinate onboarding and offboarding processes to ensure a seamless employee experience
• Partner with Tech and Finance teams to coordinate equipment setup, system access, and employee provisioning/deactivation
• Maintain accurate employee records and HR documentation
• Update and manage HR systems including platforms such as Lattice and Google Workspace
• Support benefits administration and act as a liaison with the company's PEO partner
• Facilitate leave administration processes, including tracking and compliance support

Employee Experience & Performance Support

• Support employee engagement initiatives, surveys, and reporting efforts
• Coordinate annual performance review and talent review processes
• Assist managers and employees throughout the performance cycle with reminders, guidance, and system support
• Respond to employee inquiries with professionalism and a customer-first mindset
• Support employee relations matters and help foster a positive work environment
• Assist with internal communications and policy implementation

Process Improvement & Compliance

• Support HR audits and ensure documentation accuracy and completeness
• Contribute ideas and process improvements that enhance HR operations and employee experience
• Help ensure consistent and compliant application of HR policies and procedures

What We're Looking For

• Bachelor's degree in Human Resources, Business Administration, or related field — or equivalent experience
• 4+ years of experience in HR operations, HR generalist, or HR coordinator roles
• Experience conducting candidate screenings and interviews
• Experience coordinating performance management or talent review cycles
• Familiarity with ATS platforms such as Breezy or similar systems
• Experience working with HRIS and engagement platforms such as Lattice
• Experience partnering with a PEO preferred
• Strong proficiency in Google Workspace (Docs, Sheets, Drive, Gmail)
• Retail and/or eCommerce experience preferred
• Strong organizational skills with exceptional attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, digitally driven environment

Work Environment

• Primarily sedentary work involving extended computer use
• Remote and office-based work environment with minimal physical strain
• Occasional travel required (<10%)

Why Join Us?

At The Digital Stronghold, you'll join a team that values collaboration, curiosity, accountability, and thoughtful execution. You'll have the opportunity to support growing brands while helping shape an employee experience built on trust, communication, and operational excellence.

If you are legally authorized to work in the United States and are excited to contribute to a modern, fast-moving organization, we'd love to hear from you.