Associate Manager, Digital Merchandising (Chico's)

About us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

POSITION OBJECTIVE:

This position will be responsible for supporting conversion and sales through the online merchandising strategy. Partnering with internal teams to successfully translate the business strategy to the digital channel, satisfying the financial, technological, and operational demands of the business.

FUNCTIONAL RESPONSIBILITIES:

• Provides actionable recommendations to improve business.
• Evaluates Site Assets and provides inventory updates based on in stock rates.
• Analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Analyzes, executes, and provides improvements to the customer experience.
• Reviews feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilizes the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology.
• Partners with digital team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages, and overall merchandising of the site prior to collection launches.
• Partners with Marketing Coordination team to plan into and select detail/editorial shots for lead thumbnails.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor's degree required
• 3+ years’ experience required
• Strong analytical skills
• Excellent computer skills
• Microsoft- Excel proficient
• Proficient knowledge of retail math
• Strong interpersonal skills; excellent written and verbal communication
• An ability to prioritize tasks to balance the immediate and long-term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data 
• Ability to multi-task and complete projects on time

Location:

Position Type:

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.