Description

Under the general direction of the COHE Manager, the Assistant Health Services Coordinator (HSCA) works in conjunction with Health Service Coordinator (HSC) and plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker's compensation system within the first 90 days of a Washington State Labor and Industries (L&I) claim. This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed. In addition, the Health Services Coordinator Assistant will provide community outreach and assist with organizing provider volume and credentialing.

Providence caregivers are not simply valued - they're invaluable. Join our team at St. Lukes Rehabilitation Inst and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Successful completion of L&I required training and testing within 30 days of hire. Must maintain a record with no reported issues from the L&I agency.

• H.S. Diploma or GED or equivalent education/experience.

• 3 years' experience in direct patient care, return-to-work coordination, workers' compensation claims management, occupational health care, or equivalent experience.

• Direct patient care experience must primarily include collaborating with attending providers to develop, implement, or maintain treatment plans.

• Direct patient care should include experience building and implementing plans to assist patients in: Setting and monitoring goals, Monitoring ongoing recovery, and Identifying and addressing barriers and mitigations.

• Direct patient care does not include referral coordinators, schedulers, clinical administrative staff, or ancillary services (examples: diagnostic care).

• Experience in Data management and tracking - 2 years preferred.

• Experience in completing care coordination or similar documentation.

• Experience in analyzing and communicating provider, care coordinator, and best practice reporting data.

Preferred Qualifications:

• Associate's Degree

• 2 years' experience in community outreach or community organizing.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 430552 Company: Providence Jobs Job Category: Patient Services Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3047 OCCUPATIONAL MEDICINE WA SPOKANE ST LUKES REHAB INSTITUTE Address: WA Spokane 711 S Cowley St Work Location: St Lukes Rehab-Spokane Workplace Type: On-site Pay Range: $23.84 - $36.48 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.