| Location | Reston, VA |
Location: Onsite - Virginia Office
Citizenship Requirement: U.S. Citizenship required
Role summary:
At Icertis, we are transforming how United States federal agencies and government
organizations manage their most important contracts spanning defense, healthcare,
public safety, and beyond.
Our AI-driven solutions are designed specifically to improve efficiency and compliance
for US government contractors and federal agencies. Our dedication to innovation and
excellence in Microsoft technology was recognized with the 2024 Microsoft Defense and
Intelligence Partner of the Year award for outstanding achievements supporting federal
missions.
Join our public sector professional services team as part of a cohort-based hiring
model. Cohort members start on the same date and participate in a collaborative
onboarding and development journey. You will help drive technological transformation for
the US government contractors and federal agencies where your work will make a direct
impact on national operations.
Client more about Icertis Public Sector Solutions.
If you're a recent graduate eager to apply your analytical, problem-solving,
and communication skills to real-world challenges, this role is your launchpad into the
world of SaaS consulting.
About the Opportunity
You'll join an experienced consulting team in a collaborative, mission-driven environment
that encourages curiosity and hands on learning. As a Software Implementation
Consultant, you'll work on meaningful projects that help public sector organizations
modernize essential systems across healthcare, aerospace, defense, and public safety.
At Icertis, you'll learn from certified experts and mentors while practical experience with
enterprise SaaS delivery early in your career. Through training, platform certifications, and
real project work, you'll build skills in technology, AI, business processes, and client
consulting.You'll earn Icertis certifications that strengthen your long-term career in SaaS and grow into
roles such as Functional Consultant, Senior Consultant, or Solution Architect as
your expertise develops.
This is a full-time, onsite position located in our Northern Virginia office (5 days per week).
Key Expectations at This Level competencies
" Show confidence and professionalism in client-facing settings.
" Communicate clearly and collaborate effectively at all levels.
" Demonstrate learning agility and adaptability with new tools and processes.
" Show interest in SaaS consulting and a desire to build trust with public sector
clients.
Responsibilities:
" Work with an experienced consulting team to support client onboarding at Icertis
ICI.
" Support pre-implementation workshops to better understand their product
requirements, support system demos, and user training sessions with guidance
from senior consultants.
" Contribute to project documentation, data reporting, and client communications.
" Assist with solution configuration, testing, design activities, to align
Icertis solutions with client needs.
" Learn about client AI requirements and Icertis AI capabilities.
" Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality
delivery.
" Learn how government processes and security requirements translate into SaaS
solutions.
Qualifications:" Bachelor's degree in engineering, Computer Science Business, Information
Management, Information Technology, Business Analyst or related technical field.
" Prior experience with government contractors or federal agencies in our
industry during internships or through work is highly desirable. Prior exposure to
software delivery, process improvement through projects or coursework is a plus.
" Demonstrated interest in the practical application of AI tools, with hands-on
experience gained through coursework, internships, projects, research, or self-
directed learning (e.g., using AI tools to automate workflows, analyze data, build
prototypes, or enhance software implementations beyond basic ChatGPT usage).
" Strong analytical and problem-solving abilities to work with curiosity to learn.
" Excellent communication skills and ability to collaborate in a global team
environment.
" Interest in technology consulting, SaaS platforms, or enterprise business
applications.
" Motivation to work in a fast-paced, mission-driven environment supporting U.S.
public sector transformation.