Location: Onsite, American Fork, UT
We are seeking a highly motivated Associate ERP Analyst to join our Enterprise Applications team and play a key role in supporting, enhancing, and optimizing our Microsoft Dynamics 365 Business Central environment. This position serves as a vital link between business stakeholders and technology, helping to improve operational efficiency, streamline business processes, and drive data-driven decision making across the organization.
Essential Functions Include:
- Administer, maintain, and optimize the Business Central environment, including user security, permissions, configurations, and system settings.
- Serve as a primary point of contact for Business Central support, troubleshooting system issues and providing timely resolution to end users.
- Analyze business requirements and recommend system configurations, enhancements, and process improvements.
- Develop and maintain system documentation, process flows, user guides, and standard operating procedures.
- Collaborate with cross-functional teams to improve processes spanning manufacturing, inventory control, warehousing, purchasing, sales, and finance.
- Lead efforts to improve user adoption and promote ERP best practices.
- Participate in the design, testing, implementation, and support of ERP integrations, including EDI, APIs, and third-party applications.
- Coordinate with vendors, consultants, and internal stakeholders on system upgrades, enhancements, and technology initiatives.
- Plan, test, and deploy ERP updates, patches, customizations, and migrations following established change management processes.
- Assist with ERP-related projects, system implementations, and continuous improvement initiatives.
- Conduct regular audits to ensure data integrity, security, compliance, and adherence to business standards.
- Develop and deliver user training programs, workshops, and documentation for new processes and system functionality.
- Promote data standards and best practices throughout the organization.
- Other duties as assigned
Qualifications Include:
- 2+ years experience supporting ERP systems in a business analyst, or similar role.
- Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
- Experience creating reports using SQL, Power BI, or similar reporting tools.
- Experience troubleshooting application, data, and integration issues.
- Project management experience preferred.
- Strong organizational skills with ability to manage multiple priorities simultaneously.
- Ability to work effectively with both technical and non-technical stakeholders.
- Experience with EDI, APIs, and third-party integrations.
- Bachelor's degree in information technology, or a related field is preferred.
Physical Requirements - Must be able to perform the following functions with or without accommodations:
- Consistent and reliable attendance
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.