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Associate Employee Relations Specialist

Rocket Mortgage

  • Detroit, Michigan
  • 2 days ago

    Highlights

    Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox. The Associate Team Relations Specialist manages administrative tasks for supported team members, such as managing HR documentation and covering for senior team members as needed.

    Numbers & Facts

    LocationDetroit, Michigan
    IndustryBanking
    Company Size1,500 to 1,999 employees
    Year Founded2002
    Websitehttp://www.myrocketcareer.com

    Description

    As the Associate Team Relations Specialist, you support team members, leaders and the company as a whole, assisting with team member professional and personal concerns and assisting leaders through HR situations. The Associate Team Relations Specialist manages administrative tasks for supported team members, such as managing HR documentation and covering for senior team members as needed.

     

    About the role 

    • Partner with one – three Team Relations Specialists in supporting an average of 500+ team members

    • Assist with conducting the orientation program, coordinating community relations volunteer events and planning engagement activities for the team

    • Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox

    • Conduct stay and exit interviews and identify trends with the Team Relations Specialist and/or leadership

    • Draft written disciplinary action requests such as opportunity letters, separation requests and letters

    • Provide support and/or help facilitate team member engagement meetings such as office hours, town halls, stay interviews, etc.

    • Manage, track and complete unemployment claims, including representing the organization in unemployment hearings as needed

    • Answer team member and leader questions regarding Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc. and act independently to move team members forward in the appropriate process as needed

    • Support Team Relations Specialists in conducting internal team member investigations typically by taking notes and asking questions

    • Represent Team Relations in separation meetings as needed

    • Act as an out of office cover for Team Relations Specialists as needed

    • Act as a Team Relations Specialist in covering business headcount for temporary period of time as needed

     

    About you 

    Preferred Qualifications

    • Bachelor’s degree or equivalent experience in Business Administrator, Human Resources (HR) or another relevant field

    • Professional certification in HR, such as a Professional in Human Resources (PHR) certification

    • Ability to work after hours to respond and provide guidance on emergency situations

     

    What you’ll get 

    Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

     

    About us 

    Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Family of Companies’ mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.

     

    This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at 

    Careers@Rocket.com

    .

    About Company

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.

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