Associate Employee Experience Specialist - 2027

As an Associate Designer at IBM, you'll help organizations reimagine how people interact with products, services, and brands through compelling visual design and human-centered thinking. You'll contribute to the creation of digital experiences that are not only beautiful but intuitive, inclusive, and aligned to real business outcomes.

No two projects are exactly alike - you could support clients across healthcare, financial services, retail, automotive, energy, manufacturing, or the public sector. You'll gain hands-on project experience, professional and technical mentoring, career coaching, industry-recognized certifications, and exposure to emerging technologies including Artificial Intelligence and automation.

Your journey is unique, and so is your career path. As you begin your career at IBM, you'll be aligned to the design specialty that best matches business needs, your academic background, skills, and career interests. You do not need experience in every listed tool or discipline.

Through structured learning, mentorship, certifications, and hands-on client projects, you'll build specialized design expertise while developing the consulting, communication, and collaborative skills needed to solve complex human and business challenges.

Work experiences you will contribute to:

• Visual Design & Systems Thinking: Create visual assets, UI components, design systems, and brand-aligned experiences for enterprise digital products. Apply typography, color theory, layout, and accessibility best practices to deliver polished, consistent interfaces.
• Human-Centered Research & Synthesis: Support user research activities including interviews, usability testing, journey mapping, and persona development. Translate research findings into actionable design insights that inform product strategy and client recommendations.
• Prototyping & Iteration: Design and iterate on wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools. Present design concepts and rationale to clients and cross-functional teams, incorporating feedback to continuously improve solutions.
• Cross-Functional Collaboration: Work alongside experienced designers, strategists, developers, and client stakeholders within Agile delivery teams. Participate in design reviews, workshops, and co-creation sessions to ensure human-centered design thinking is embedded throughout the project lifecycle.
• AI-Enabled Design Practice: Explore how Artificial Intelligence and automation tools are shaping the future of design - from AI-assisted content generation and personalization to accessible, data-driven experience design at scale.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You'll receive a status update email for each application, so be sure to check your IBM Careers account regularly - it's the best way to get a centralized view of which roles you have active applications against.