Associate Director, Team Lead (Metabolic Conditions - PKU Therapy Access Managers) US

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United States

BioMarin Pharmaceutical

Associate Director, Team Lead (Metabolic Conditions - PKU Therapy Access Managers) US

Location: United States

Workstyle: Field Based

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Who We Are

BioMarin is a leading rare disease biotechnology company focused on genetically defined conditions.

Guided by our purpose to develop medicines that make a profound impact on peopleâ€s lives, our global teams have delivered a portfolio of therapies since our founding in 1997. Our revolutionary treatments for conditions like achondroplasia (the most common form of dwarfism), PKU (phenylketonuria), CLN2, a form of Batten disease, and a number of forms of MPS (mucopolysaccharidosis) offer new possibilities for patients and families who previously had few, if any, available options. More recently, with the close of the Amicus acquisition, our portfolio has expanded to include therapies for Fabry disease and Pompe disease, expanding our ability to reach more people living with rare genetic conditions.

Our success comes from our unwavering commitment to excellence, our deep understanding of patient needs, our scientific expertise, and our world-class manufacturing capabilities. At the heart of BioMarin is a dedicated team of the brightest minds in the industry working together to deliver innovative therapies to patients and families around the world.

About Commercial

Be part of the worldwide infrastructure that gets our drugs to underserved patients around the world. Our global sales force solidifies BioMarinâ€s commercial presence in the United States and Europe and is rapidly growing in other regions, such as South America, EuMEA, and Asia-Pacific.

The Associate Director, Team Lead will be responsible for the execution of the therapy access strategy for an assigned territory while also serving as a player-coach leader for a team of Therapy Access Managers. This role will maintain direct account and territory responsibilities, support patient access by partnering with relevant internal teams including Patient Access Services, National Accounts Sales, Clinical Coordinators, Marketing, Trade, and Compliance, and provide product access education to HCPs and their office staff. In addition, the Associate Director will manage, coach, and develop direct reports, helping ensure consistent execution, strong collaboration, compliant access education, and achievement of team objectives. The Associate Director will propose and lead process improvement projects, assist with training design, serve as a mentor and escalation resource, and represent the team in internal forums as appropriate. This role may also be responsible for presenting during internal conferences and assisting with data analytics.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Execute institutional and field access strategy for an assigned territory while modeling best-in-class execution for the broader TAM team
• Maintain direct ownership of assigned territory accounts, including key customer relationships, access education, internal coordination, and territory-level account planning
• Lead, coach, and develop direct reports, including regular field coaching, performance feedback, prioritization support, and professional development planning
• Partner with leadership to translate national and regional access priorities into clear team expectations, execution plans, and measurable follow-through
• Identify and educate key clinic and institution stakeholders on patient support services, Hub processes, distribution models, and payer requirements to help support appropriate access to therapy
• Partner with Sales Account Managers, Clinical Coordinators, and Patient Support Services Hub teams to help HCPs navigate patient access needs; lead proactive touchpoints with internal matrix partners to keep all parties informed for relevant account planning purposes
• Serve as an escalation resource for direct reports and internal partners on complex account, payer, or access challenges while ensuring alignment with compliance requirements and approved resources
• Act as a liaison between the patient support services hub and HCP clinics to educate providers and office staff on patient support programs, including coverage authorization resources, co-pay assistance programs, and other hub and patient support services
• Provide live one-on-one educational support to HCPs and/or office staff and address questions about coverage requirements, including education on payers†coverage authorization requirements and processes
• Champion compliance and ethical standards, coaching team members on best practices within a regulated environment and reinforcing appropriate field execution
• Analyze payer trends, field insights, institutional feedback, and team execution themes to inform strategic adjustments and support escalation pathways for challenging cases
• Educate HCPs, office staff, and institutions on how to work with patient support services hub, payer issues, policies/guidelines, trends, common reasons for PA delays, denials, and appeal processes
• Review escalated individual patient cases to identify and address coverage barriers; proactively scan payer policies tailored to clinic and territory needs and provide regular updates based on market dynamics
• Travel ~25-60% to support territory and leadership responsibilities, including field coaching, customer engagement, national meetings, and internal business reviews as appropriate

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• 10+ years of Pharmaceutical or Healthcare industries experience, preferably including 7+ years in access/reimbursement
• Bachelorâ€s degree required; advanced degree preferred
• Demonstrated ability to lead, coach, and develop field-based colleagues, including experience training, providing feedback, mentoring, and helping drive consistent execution across a team
• Prior people-management experience preferred; strong candidates may also include those with informal field coaching, team lead, mentor, training, or project leadership experience
• History of consistent top performance in role, exemplary collaboration, strategic input, solution-seeking, and ability to champion a strong team culture
• Excellent communication and interpersonal skills; strong executive presence with the ability to thoughtfully engage and present complex information to senior leaders, peers, direct reports, and cross-functional partners
• Proven track record of supporting HCPs and office staff in seeking access/reimbursement that required significant payer and reimbursement support
• Experience with both â€buy and bill†and Specialty Pharmacy distribution pathways for specialty oral and injectable medications
• Strong knowledge of the payer environment, including but not limited to: government and commercial payers, assignment of benefits, letter of agreements, accumulators, maximizers, and manufacturer financial assistance
• Ability to professionally interact with customers â€" HCPs, office staff, and institutions â€" while also guiding and supporting direct reports in similar engagements
• Solid knowledge of patient support programs including HUB programs, co-pay assistance programs, and nurse educator support
• Track record of effective collaboration in a highly matrixed environment and ability to align cross-functional partners around shared account and team priorities
• Strong knowledge and understanding of Compliance with HIPAA regulations, OIG guidance, Advertising and Promotion requirements, the Anti-Kickback Statute, and applicable policies, best practices, and guidelines
• Strong planning and organization skills, including ability to balance individual territory responsibilities with direct-report coaching, team meetings, field travel, and administrative responsibilities
• Rare Disease, Specialty, and Launch experience

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PREFERRED EXPERIENCE

• Experience working within Salesforce.com
• Experience with REMS product(s)
• Experience with limited distribution product(s)

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MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Strong analytical skills, including ability to interpret payer, account, and team execution trends.
• Strong organizational skills and attention to detail, with ability to manage competing individual territory and people-leadership priorities.
• Ability to coach others through complex access scenarios, customer interactions, and compliant use of approved resources.
• Ability to facilitate team discussions, communicate expectations clearly, and follow through on performance and development priorities.
• Ability to travel overnight.
• Ability to schedule individual work-related travel and coordinate field coaching travel as needed.
• Ability to utilize own car for travel.
• Technical knowledge of healthcare from a patient and provider perspective, including miscellaneous codes, billing codes, and appeals processes.

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Must be willing to travel ~25-60% of the time. Territory includes entire US and Puerto Rico.

Bilingual highly desirable.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Ireland Safety Responsibility

Support the organisationâ€s commitment to environmental protection, injury prevention, and continual improvement of EHS management systems. Actively contribute to a safe and environmentally responsible workplace by identifying hazards, reporting incidents and participating in EHS initiatives and training.

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The salary range for this position is: $151,000 to $207,570. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

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Recruitment Fraud Alert Notice

Please be aware of fraud or scams from individuals, organizations and/or internet sites claiming to represent BioMarin in recruitment activities. We have an established recruitment process which is required for all posted positions by BioMarin prior to issuing an offer of employment. This BioMarin process requires formal interviews conducted live with personnel representing BioMarin and never requires payments or fees from job applicants. BioMarin does not conduct interviews via texting tools such as RingCentral.

In the event you receive a suspicious email message about recruiting on behalf of BioMarin, unless it's from a BioMarin authorized recruiting partner, do not provide any personal information or pay any fees. Qualified and interested candidates should apply to current openings directly through this BioMarin website. BioMarin accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.

If you have lost money or provided your personal identifying information, please contact your bank and report the matter to the FBI via www.ic3.gov. We would also suggest you notify your local police department and monitor your credit.

For more information on how to recognize and report phishing scams visit: https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams or https://consumer.ftc.gov/consumer-alerts/2023/01/looking-job-scammers-might-be-looking-you

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Applicant_accommodations@bmrn.com with your request.

This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

BioMarin Pharmaceutical does not accept unsolicited resumes from recruiters or agencies and we will not be responsible for any fees related to resumes that are unsolicited. We handle all recruiting through our Talent Acquisition team â€" please do not contact hiring managers directly. Agencies who wish to offer their services to BioMarin Pharmaceutical may contact us at talentacquisition@bmrn.com.

Applicants, please do not use this email address to submit resumes â€" if you do so, you will be redirected to apply through the website.

Click here to review "EEO Is The Law" poster. Click here to review the Pay Transparency Nondiscrimination Statement. Click here to review the Notification of Employee Rights under Federal Labor Laws.

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