Associate Director of Graduate/Professional Programs (Fin Aid/Scholarship Leader)

Department

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Department Information

Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a students college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, P12, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.

The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis. For information about the department, please visit: Division of Enrollment Management at IU Indianapolis.

Job Summary

All listed job responsibilities below are carried out in accordance with current state and federal student financial aid regulations as determined by the US Dept. of Education and Indiana state aid policies and managed through the IU Indianapolis Office of Financial Aid and Scholarships. This position has a great deal of autonomy and must use independent judgement to interpret policies and procedures that follow federal and state regulatory requirements.

Department Specific Responsibilities

• Uses discretion to implement policies and procedures.

• Exercises financial aid professional judgement on a case-by-case basis.

• Interprets, implements, and applies federal, state, and university regulations in the management of various student success initiatives.

• Develops, implements, and manages recruitment and retention initiatives related to financial aid and scholarship programs.

• Provides oversight and supervision of graduate and professional school liaisons for School of Dentistry, Medicine, Law, and Nursing/Social Work.

• Accountable in efforts to meet institutional enrollment management mission and goals.

• Ensures financial aid compliance to all governing authorities related to all financial aid and scholarship programs and maintain awarding integrity.

• Serves as primary financial aid administrative expert for graduate and professional programs within the IU Indianapolis Office of Financial Aid and Scholarships. Position has the authority to waive and/or deviate from established policies and procedures without prior approval.

• Evaluates possible courses of action relative to the facts presented in a given situation, assesses possible outcomes, and takes action based on these conclusions.

• Provides guidance and direction to other staff and subordinates on possible courses of action.

• Assesses risks and makes recommendations to senior management on most viable outcomes.

• Interprets, implements, and applies federal, state, and university regulations in the development and implementation of recruitment and retention initiatives. Write policies and procedures based on understanding of various regulations. Develops methods to monitor and measure the effectiveness of policy and procedure implementation for area.

• Evaluates systems and processes and apply independent judgement and authority in the management of millions of dollars of federal, state, and institutional aid dollars.

• Assists in making budgetary recommendations for awarding HRSA loans for graduate/professional population.

• Accountable in efforts to meet institutional enrollment management mission and goals.

• Report on area activities on an ongoing basis and develop

• ways to assess how area meets strategic goals and objectives in a quality improvement environment.

• Provides management reports and summaries for senior administrators.

• Serves on advisory committees and taskforce related to financial aid and scholarships.

• Maintains hiring and supervisory authority for graduate and professional school liaison positions and support staff positions. Assist office hiring efforts by serving on committees and sharing human resources expertise. Including but not limited to performance management, promotion and dismissal.

• Participates in ongoing professional development and continuing education activities offered by federal and state financial aid authorities as well as professional organizations to ensure financial aid compliance and awarding integrity.

General Responsibilities

• Provides highest level of operational leadership and coordination of assigned staff members to define financial aid/scholarships methodologies and standards; provides direction and guidance on high priority financial aid/scholarships projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase financial aid/scholarships initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of financial aid/scholarships resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale financial aid/scholarships projects with wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up to date on new industry financial aid/scholarships standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other financial aid/scholarships leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to financial aid/scholarships.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelors degree in business, public policy, or related field.

Preferred

• Masters degree in related field.

WORK EXPERIENCE

Required

• 4 years in student services, enrollment management, higher education student affairs, or related field.
• 1 year of management experience in relevant field.

Preferred

• 5 years of progressive experience in financial aid required; 6+ years of experience preferred.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision-making skills.
• Effective conflict management skills.
• Builds and manages effective teams.
• Interprets federal, state, and institutional rules and regulations.

Preferred

• Experience in PeopleSoft.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

May be required to assist in annual staff conference planning, IU commencement ceremony and/or other student-related events that require room set-up and tear-down.

Work Location

IU Indianapolis

Indianapolis, Indiana

Advertised Salary

$73,000-$76,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Financial Aid & Scholarships

Click here to learn more about Indiana Universitys Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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