Associate Director of Financial Literacy and Enrollment Services

POSITION TITLE: Associate Director of Financial Literacy and Enrollment Services

COMPENSATION RANGE: 70,000.00 - 85,000.00 USD per year

EMPLOYMENT CLASSIFICATION: Professional Administrative

DEPARTMENT: Dean Col Osteopathic Med Office

TARGET HIRE DATE: 1/3/2027

BENEFITS: UNC's Career Hub

Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.

To ensure full consideration, applications must be received by 11:59pm (MT) on 11/08/2026

Position Summary:

The Associate Director of Financial Literacy and Enrollment Services reports to the UNC COM Director of Admissions and Enrollment Services and serves as an operational leader within the College of Osteopathic Medicine, providing strategic oversight for financial aid operations, financial literacy programming, and enrollment services initiatives. This position functions beyond the scope of a traditional campus-based financial aid role and requires specialized expertise in professional student lending, high-debt financial counseling, enrollment strategy, accreditation-sensitive compliance, and individualized student advising within a medical education environment. The Associate Director plays a critical role in supporting recruitment, yield, retention, and student success. The position ensures compliance with institutional, federal, and accreditation requirements. In addition to leading financial literacy and financial aid operations, the position serves as a key operational partner and designated backup to the Director of Admissions and Enrollment Services, supporting continuity of enrollment management functions and cross-functional operations across the admissions and enrollment services.

Job Duties:

Financial Aid and Financial Literacy (70%)

• Serve as a primary point of contact for osteopathic medical students and applicants regarding financial aid, scholarships, budgeting, student loan processes, and debt management.
• Conduct individualized financial aid counseling sessions for prospective and current medical students related to loan borrowing, repayment strategies, debt management, financial wellness, and exit counseling.
• Develop, implement, and continuously refine a comprehensive financial literacy curriculum for osteopathic medical students, including programming related to budgeting, professional student borrowing, debt management, loan repayment strategies, financial wellness, and transition-to-residency financial planning.
• Assist with financial aid packaging, document verification, scholarship coordination, and compliance activities in collaboration with the University Office of Financial Aid.
• Manage and coordinate financial aid appeals and professional judgment reviews for osteopathic medical students in collaboration with UNC's main campus Financial Aid Office, ensuring compliance with federal regulations, institutional policies, and accreditation-related requirements while providing individualized support and guidance to students experiencing financial hardship or extenuating circumstances.
• Chair the COM Scholarship Committee and support the development, administration, and equitable distribution of scholarship programs in collaboration with college leadership, finance, and advancement teams.
• Monitor and maintain accurate financial aid, scholarship, and student records while ensuring compliance with institutional, state, federal, FERPA, and accreditation requirements.
• Analyze student financial aid trends and prepare reports related to scholarship utilization, borrowing patterns, enrollment trends, and student financial wellness initiatives to support strategic decision-making and institutional planning.
• Serve as the primary liaison between the College of Osteopathic Medicine, private lenders, and Health Professions Scholarship Program (HPSP) representatives to support student funding processes, military scholarship coordination, financial counseling, and timely dissemination of financial aid information and resources.
• Assist leadership with development and implementation of policies, procedures, and process improvements related to financial aid and enrollment services.
• Prepare and deliver presentations for current and prospective students regarding financial aid, enrollment services, student financial wellness, and debt management.
• Collaborate with university departments and external partners to ensure timely and accurate processing of financial aid and scholarship information.

Enrollment Services (20%)

• Support recruitment and admissions initiatives including recruitment fairs, open houses, interview days, campus visit programs, second-look events, and pipeline programming.
• Assist with enrollment management activities designed to support recruitment goals, yield strategies, matriculation processes, and retention initiatives.
• Assist with development and implementation of enrollment management policies, procedures, annual plans, goals, and operational initiatives that support institutional priorities.
• Represent the College of Medicine professionally at internal and external events, recruitment activities, and professional meetings.
• Provide administrative and operational support to the Office of Admissions and Enrollment Services as assigned.
• Support development of admissions, recruitment, and enrollment materials including presentations, handouts, website content, and student communications.

Operational Support and Other Responsibilities (10%)

• Provide support for major College of Medicine events including White Coat Ceremony, Match Day, Commencement, orientation programs, wellness initiatives, and student engagement activities.
• Assist with social media, marketing, and outreach initiatives.
• Participate in institutional and College of Medicine committees related to scholarships, student affairs, curriculum, professionalism, student support, and enrollment management.
• Support annual assessment, reporting, and continuous improvement activities for enrollment management functions in alignment with accreditation standards and institutional goals.
• Assist with development and coordination of cross-training initiatives to ensure operational continuity and preservation of institutional knowledge.
• Provide administrative and operational support to the Office of Admissions and Enrollment Services as assigned.
• May supervise student workers, graduate assistants, temporary staff, or project-based teams.
• Perform other duties as assigned by the Director of Admissions and Enrollment Services or College leadership.

Minimum Qualifications:

Bachelor''s degree from an accredited institution.

Minimum of five (5) years of progressively responsible experience in higher education, admissions, enrollment management, financial aid, student affairs, or a related field.

Knowledge of financial aid regulations, student loan programs, scholarship administration, and financial literacy concepts.

Understanding of admissions, recruitment, and enrollment management practices within higher education.

Strong interpersonal, written, verbal, presentation, and customer service skills.

Demonstrated ability to maintain confidentiality and exercise sound professional judgment.

Strong organizational, analytical, and project management skills with the ability to manage multiple priorities, deadlines, and high-impact initiatives independently.

Demonstrated ability to interpret policies and regulations, develop operational procedures, and recommend process improvements.

Proficiency with Microsoft Office 365, CRM systems, virtual meeting platforms, and data management tools.

Demonstrated ability to analyze data, prepare reports, and support strategic enrollment initiatives.

Ability to work collaboratively and effectively with students, faculty, staff, leadership, and external stakeholders.

Experience collaborating with institutional leadership on strategic planning, enrollment initiatives, and student success efforts.

Preferred Qualifications

Master''s degree in higher education, student affairs, counseling, business, public administration, or a related field.

Experience managing projects, programs, or operational initiatives.

Experience working with professional or health professions students.

Professional certification in financial literacy, financial counseling, or financial planning.

Experience working with private lenders.

Benefits:

Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

About UNC

The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC's commitment to education began in 1889 and continues to be a transformational force for our students. Recognized as a top university for social mobility, UNC is proud to be a Hispanic Serving Institution and to serve more than 44% of our undergraduates who are the first in their family to attend college. UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC's Career Hub, to learn more about UNC's strategic plan, school programs, and employee benefits. Go Bears!

EEO Statement

The University of Northern Colorado offers an educational and working environment that provides equal opportunity to all members of the UNC community. In accordance with federal and state law, UNC prohibits unlawful discrimination, including harassment, based on race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. UNC also prohibits discrimination based on gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure UNC's compliance with this policy.

ADA Accommodations

The University of Northern Colorado is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 970-351-2718 or human.resources@unco.edu.

Background Check

Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.

Clery Act

In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.