Associate Director of Advisement (Journal Square Campus)

Associate Director of Advisement (Journal Square Campus)

Salary

$65,342.00 - $111,081.00 Annually

Location

Journal Square

Job Type

Full Time Staff

Job Number

102820261

Cabinet Level

Student Affairs and Enrollment

Office/School

Advisement

Opening Date

10/30/2026

Closing Date

11/29/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Description

Hudson County Community College

Associate Director of Advisement, Journal Square Campus

Union Affiliation: Academic Administrative Association

Salary Grade: 115

Office: Advisement

Reporting To:

About This Position:

Hudson County Community College is seeking an Associate Director for its Office of Advisement. This role will provide leadership for advisement services at the Journal Square Campus, ensuring a seamless student experience and effective operational management. The Associate Director will supervise advisement staff at the Journal Square Campus and remotely, while supporting the implementation of best practices around student support at the College.

Summary of Duties

Strategic Operations

• Serve as the main point of contact for Advisement for strategic operations at the Journal Square Campus.
• Advocate for the needs of staff and students as they relate to Advisement services at Journal Square.
• Serve as point person within the Advisement office for student escalations from various stakeholders, delegating where appropriate.
• Facilitate the advisor assignment process, with support from Advisement leadership

Integration of Best Practices

• Develop and lead a campus-wide Advising Council, focused on bringing together individuals involved in advising work across schools and functional areas
• Collaborate with the Advisement leadership and Hudson Scholars leadership to identify professional development needs and resources to support the operationalization of best practices from the Hudson Scholars Model
• Serve as the point of contact for Faculty engagement, training and support within the Office of Advisement including, but not limited to the Faculty Mentor program within the Hudson Scholars model
• Provide strategic leadership and oversight for the area committee structure, ensuring alignment with institutional goals, clear accountability, and continuous improvement.

Office Leadership & Supervision

• Provide administrative supervision to staff including Senior Assistant Directors.
• Oversee operational efficiency and ensure that advisement practices are consistent, equitable, and supportive of student needs.
• Manage staff scheduling across campuses, in collaboration with office leaders in Advisement, including but not limited to daily work schedules and staff assignments of college-wide events, ensuring adequate coverage and participation from the Advisement team.
• Provide oversight to office workgroup(s) and track progress towards established goals.
• Provide regular updates to the Associate Dean of Advisement regarding key performance indicators (KPIs).
• Represent the Office of Advisement internally and externally as needed.
• Perform other duties, as assigned.

Reporting and Data Analysis

• Monitor and analyze advisement activities through data-driven reports to assess performance against key performance indicators (KPIs).
• Work with the Senior Assistant Director (Data and Assessment) to collect and analyze student feedback on advisement services for continuous improvement.

Student Support and Engagement

• Manage the resolution of student complaints and escalations, ensuring prompt and effective responses in alignment with college policies.
• Participate in and support professional development initiatives, including collaborating with Advisement leadership on office-wide trainings.
• While not maintaining a formalized caseload, provide individual student support as needed.
• Liaise with the Satisfactory Academic Progress (SAP) Review Committee to support student success efforts.

Qualifications

Required Qualifications:

• Master's degree in Counseling, Higher Education, Student Affairs, or a related field.

• Minimum of four years in academic advisement or student services.

• Minimum of two years in a supervisory or leadership role of professional staff.

• Proficiency in higher education software, including Microsoft Office suite, Airtable, EAB Navigate, and Ellucian Colleague.

• Strong written and verbal communication, active listening, and relationship-building skills.

• Ability to identify trends, use data to inform decision-making, and creatively solvechallenges.

Preferred Qualifications:

• Experience managing multi-campus advisement operations.

• Bilingual abilities in Spanish and/or Arabic.

Supplemental Information

Apply Now

Web site link

HCCC EMPLOYEE BENEFITS:

We value and appreciate all employees and acknowledge the importance of a comprehensive benefit program. Below is a brief glance of HCCC benefits, perks, and discounts offered to employees. For more detailed information about employee benefits please visit: https://www.hccc.edu/administration/hr/benefits-pensions.html

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.

01

Do you have a Master's degree in counseling, Higher Education, Student Affairs, or a related field?

• Yes
• No

02

Do you have four or more years experience in academic advisement or student services?

• Yes

03

Do you have two or more years experience in a supervisory or leadership role of professional staff?

• Yes
• No

04

Do you have proficiency in higher education software, including Microsoft Office suite, Airtable, EAB Navigate, and Ellucian Colleague?

• Yes
• No

Required Question

Employer Hudson County Community College

Address 70 Sip Avenue

3rd Floor

Jersey City, New Jersey, 07306

Phone 2013604070

Website www.hccc.edu