Associate Director, Immigration & Compliance

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Department:

International Student & Scholar Services

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Exempt

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

Excluded

Job Description:

Summary:

The Associate Director ensures the ISSS policy and protocols are implemented consistently and in accordance with the U.S. Department of Homeland Security (DHS) and the Department of State (DoS) regulations.

At the Director's request, the Associate Director may serve in an acting capacity on behalf of the Director on a temporary basis, exercising delegated authority on operational, compliance, and representational matters as appropriate.

This position works with minimal supervision to monitor regulatory changes; prioritizes and communicates their impact on students and scholars and ensures timely DHS Student and Exchange Visitor Information System (SEVIS) updates on mandatory immigration actions to keep the integrity of the student and scholar immigration records. The Associate Director oversees the offices frontline services to ensure that students, scholars, and faculty are provided with clear and comprehensive information, training, advice, and assistance on current federal regulations in order to adhere to their legal responsibilities as mandated by the Federal laws. Considerable authority is delegated to this position for reviewing policy and protocols and recommending updates to the Director of ISSS, ensuring DHS SEVIS compliance. This position involves extensive consultation with DHS and the DoS, professional associations such as NAFSA: Association for International Educators, Institute of International Education (IIE), and colleagues in the field to keep abreast of changing immigration regulations that have an impact on the university and its efforts to comply with its legally mandated immigration responsibilities.

Essential Functions:

1.) Regulatory Audits and SEVIS Compliance

• Monitors and maintains immigration compliance with student and scholar records in SEVIS, collaborates with colleges, departments, academic units, and the SEVIS help desk to identify, document, and report to the Director irregularities in policies and procedures, and recommends updates to ensure both the university and its F1 and J1 non-immigrant populations comply. Explore creative solutions for potential student and scholar issues and ensure accurate records in Sunapsis and SEVIS systems. Attend Student and Exchange Visitor Program (SEVP) meetings, webinars, and conferences for information updates and assessment of future advising and policy updates for compliance. Utilize various tools to generate data and regularly audits student data in internal and external systems used for immigration compliance to identify and correct data discrepancies and errors. Oversees SEVIS reporting requirements for F-1 and J-1 students and scholars mandated by the DHS and DoS, which include SEVIS registration for F-1 and J-1 students and scholars, taking appropriate actions in SEVIS for all reportable events for F-1 and J-1 students dictated by the government regulations, and ensuring integrity and compliance for the universitys F-1 and J-1 program administration. Associate Director authorizes students for internships and other forms of practical training and employment in accordance with the U.S. Department of States J-1 Exchange Visitor program regulations and ensures that both the AU departments and the enrolled students follow the established policies and procedures for AU to stay in compliance with Federal regulations. In consultation with the Director, compiles and maintains ISSS immigration and office policy manuals for students and staff.

2.) Advising and Immigration Training

• Responsible for designing and delivering immigration and practical training sessions and workshops for students, scholars, and academic units. In collaboration with the ISSS Director, trains ISSS staff on various F-1 and J-1-related regulatory updates, policies, and procedures. Collaborates with AU Central, Dean of Students, academic units, and other constituents for enrollment issues and academic decisions to facilitate SEVIS immigration reporting within the mandated DHS and DoS deadlines. Conducts research to create and update educational materials, forms, checklists, and web pages regarding immigration laws affecting F-1 and J-1, and other non-immigrant visa categories (A-1 G-4, B-1, H-1B) and communicates important updates to the university's international constituencies.

3.) Supervision

• Provides supervision for 2 to 3 FT staff and four to five graduate interns and student staff. Oversees the office frontline services to ensure that students, scholars, and faculty are provided with clear, consistent, and comprehensive information, training, advice, and assistance on current federal regulations in order to adhere to their legal responsibilities as mandated by the Federal laws. Recruits hire, and train front desk student advisors to compile periodic reports on service use and emerging needs. Responsible for maintaining accurate handouts and web resources for students and staff to ensure consistency and accuracy in office front-line services.

4.) People Management

• Responsible for hiring, onboarding, training, and managing reporting positions on an ongoing basis. This includes practical training authorization policy and processes, SEVIS reporting policy and processes, and the related record management for students and scholars. Also includes providing regular feedback, coaching, mentoring and evaluating performance, and identifying and encouraging participation in professional development opportunities.

5.) Other Projects as Assigned by the ISSS Director

• At the Director's request, the Associate Director may serve in an acting capacity on behalf of the Director on a temporary basis, exercising delegated authority on operational, compliance, and representational matters as appropriate. This position will serve on the Division of Student Affairs Student Activism Support Team (SAST) providing support to campus activism events.

Supervisory Responsibility:

• Provides supervision for 2 to 3 FT staff and four to five graduate interns and student staff.

Competencies:

• Making Accurate Judgments and Decisions.

• Evaluating and Implementing Ideas.

• Building and Supporting Teams.

• Developing Plans.

• Championing Customer Needs.

• Driving Continuous Improvement.

Position Type/Expected Hours of Work:

• Full-Time.

• 35 hours per week.

• May require some evening and weekend hours.

Salary Range:

• $77,470 to $80,000 annually.

Required Education and Experience:

• Bachelor's degree.

• 4 - 6 years of relevant experience.

Preferred Education and Experience:

• Master's degree.

• 5 - 8 years of relevant experience.

• Preferred experience at an educational institution with F and J nonimmigrant categories.

Travel Required:

• Domestic travel for conferences only.

Additional Eligibility Qualifications:

• Strong conceptual, analytical, and problem-solving skills.

• Ability to work effectively with a diverse group of students, faculty, and staff.

• Cross-cultural competency and international living/learning experience.

• Experience in Ellucian Colleague and Sunapsis Systems.

• Excellent customer service, diplomatic and public relations skills.

• Strong organizational and analytical skills.

• Proven ability to work efficiently and independently in a fast-paced environment with attention to detail and accuracy.

Work Authorization/Security Clearance:

• U.S. Citizenship or Permanent Residency status is required.

• Background check required.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

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Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individuals genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.